Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Inconsistent food quality was noted, with complaints about cold, old, or incorrect items being served.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in restrooms and food preparation areas.
Positive Experiences
Despite the negatives, some customers praised quick service and friendly staff, indicating that experiences can vary.
TC
Tom Cendoanni
Feb 11, 2026
5.0
I ordered a large coffee. The drive thru line was fast. In and out in 2 minutes.
GC
gary collins
Jan 24, 2026
4.0
Have trouble getting hot coffee warmer not working
JA
Jody A
Jan 19, 2026
4.0
Fries were not as hot as they should have been.
AF
Airiee Freedom
Jan 17, 2026
1.0
Went through the drive through and tried to order breakfast burrito without cheese for the lady to argue with me that they cant take off the cheese when it can be ordered that way. Very upset with the service there.
SK
Samantha Knight
Jan 16, 2026
2.0
Literally always a bad experience. The first time they had us pull up, 20 minutes goes by so I go inside and ask for my food. They were pretty annoyed and handed me a COLD bag of food that was obviously sitting there for awhile. This time, we got large fries and they came barely half full. Fries were still cold and seemed old.