Taco Bell

Reviews

• WH

  W H

  Feb 23, 2026
  1.0
  Do not eat here, unless you like eating broken tacos off of a dirty table that you will need to wipe down yourself. The restaurant is filthy, with trash and food on the floors and counters. I’ll happily drive out of my way to eat at another spot in the future. Embarrassing for this restaurant and for our town.
• BB

  Brandi

  Feb 10, 2026
  3.0
  It's was ok but won't be back.
• AA

  Alexis

  Jan 18, 2026
  1.0
  don’t even know where to start with this Taco Bell, because it is honestly one of the worst fast-food experiences I’ve ever had—and we’ve been dealing with it for years. The service is an absolute nightmare. The staff is rude, lazy, and clearly has no idea how to do even the most basic parts of their job. Orders are ignored, questions are met with attitude, and it’s painfully obvious that management doesn’t care at all. Nothing gets fixed, nothing gets improved, and customers are left to deal with whatever chaos happens to come out of the kitchen that day. And the food… oh my god, the food is just as bad. Cold, soggy, and flavorless, like they threw it together as an afterthought. Soft tacos taste awful, ingredients are missing, and nothing is fresh. It’s clear that no one here is paying attention, training anyone, or even trying. Every visit is a gamble—will your order be wrong? Will the food be cold and unappetizing? Will someone act like you’re bothering them just for ordering? The answer is always yes. I honestly don’t understand how this place is still open. If you value your money, your time, or even the tiniest bit of human decency, stay far away from this location. It’s a complete joke. This isn’t just bad fast food; it’s bad management, bad service, and bad everything. Go literally anywhere else—even a gas station taqueria would be better than this dumpster fire of a restaurant.
• RC

  Raeann C

  Jan 18, 2026
  1.0
  We go out of our way to go to the Taco Bell on 71 because the Greenwood location is absolutely, undeniably terrible—and it’s been that way for years. It’s shocking how one chain can have two locations in the same area with such wildly different standards. The 71 location at least gets orders right, the food is hot and somewhat fresh, and the staff seems like they know what they’re doing. Greenwood, on the other hand, is a complete disaster. Just now, we placed an order, and within 10 minutes it was obvious nothing had been done properly. Items we specifically ordered were missing from the bag, and the food that was there was cold, bland, and clearly not freshly prepared. The soft tacos were particularly awful—dry, flavorless, and frankly unappetizing. This isn’t just a one-time problem; it’s consistent incompetence. The service is just as bad as the food. The staff is rude, inattentive, and completely uninterested in doing their jobs correctly. Management appears entirely indifferent, leaving customers to deal with inexperienced teenagers who clearly have no training, supervision, or motivation. It’s infuriating to see this level of negligence when the 71 location shows that decent service and quality food are entirely possible. If you care about getting your order right, having food that’s actually hot and edible, and being treated with basic courtesy, avoid this Greenwood location entirely. Until management takes accountability, trains staff properly, and starts caring about quality, this restaurant will continue to be a frustrating, disappointing waste of time.
• AK

  Alla Kole

  Jan 13, 2026
  1.0
  I ordered on the app. Checked in at the speaker. Waited for 15 minutes. Arrived at the window and was informed they didn't have my items. They wouldn't let me switch items. I didn't receive any food nor did I get a refund. Someone was screaming from the back that since I ordered on the app there was nothing they could do. She never actually walked to the window to help in any way, just screamed from the back. I left without my food or my money. It felt a lot like theft. I felt bad for the guy at the window. His manager was of no help whatsoever. Also, don't use the taco bell app. It's considered third party according to the screaming woman. Taco Bell isn't responsible for items ordered on the app, per the screaming woman.

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