Wingstop

3.9
415 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Ft. Smith. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
8624 Rogers Ave, Fort Smith, AR
72903, United States

Hours

Reviews

3.9
415 reviews
5 stars
218
4 stars
77
3 stars
44
2 stars
17
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the wings for their flavor and freshness, but there were multiple complaints about undercooked or poorly seasoned food.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff interactions.

Atmosphere

The dining environment received mixed feedback, with some customers noting cleanliness issues and uncomfortable temperatures.

Order Accuracy

Many customers reported missing items or incorrect orders, particularly during busy times like the Super Bowl.

Staff Performance

While some staff members were noted for being friendly and helpful, others were criticized for being unprofessional and unresponsive.
  • CW
    Cody Whiteley
    Dec 4, 2025
    5.0
    The service was excellent the food was off the chain thank you for making my food fresh
  • CF
    Caleb Findley
    Nov 19, 2025
    1.0
    A few weeks ago I ordered a family wing pack and there were no sauces in the bag when it was delivered and I had paid for extra ranch, then tonight I ordered the same thing and they didn’t include my fries. They said if I wanted them, I had to come pick them up, or I would just get a refund.
  • HG
    Hannah Garrett
    Nov 9, 2025
    1.0
    Would give zero stars if I could. Placed an order for pickup, originally said it would be ready 20 minutes after I placed the order. We waited 20 minutes to even leave my house to pickup cause the last several times it’s taken longer than estimated. It took well over an hour to get our food. The restaurant itself was filthy. Trash everywhere. Not a single table clean. There were also several other people there waiting for orders one who had already been there for an hour waiting. The people working were all super rude to customers but also just giggling and having a grand ole time playing around. We will never go back to this location.
  • BB
    birdman033
    Oct 5, 2025
    5.0
    Best wings in town
  • JB
    Jacqulynn Bowman
    Sep 13, 2025
    1.0
    I'm going to go ahead and go out on a limb and say they were extremely understaffed for a Saturday evening and a game day night. There were only two tables dining in and everybody else was take out. There were at least seven of us waiting!! I'm not sure about everybody else's order but mine was 30 minutes late, which caused me to miss the first 15 minutes of the game! That's a big deal to me. The food was not even hot. Fries were bleh. My lesson has been learned.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.