Whataburger

3.8
773 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
8120 Phoenix Ave, Fort Smith, AR
72903, United States

Hours

Reviews

3.8
773 reviews
5 stars
384
4 stars
128
3 stars
90
2 stars
55
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Food Consistency

Many customers noted issues with incorrect orders and food quality, including cold or undercooked items.

Pricing Concerns

Several reviews mentioned high prices for fast food, with some feeling the value did not match the cost.

Positive Experiences

Despite the negatives, many customers expressed love for the food and the overall experience, highlighting specific menu items and friendly staff.
  • JW
    Jennifer winters
    5 days ago
    5.0
    Best hamburgers 🍔 in town very friendly staff food was awesome good atmosphere going
  • CF
    ceiling fan
    Jan 5, 2026
    2.0
    food is average, not bad, but the pricing is insane. Probably won’t be coming back as other fast food restaurants have better value
  • WH
    Walter Harms
    Jan 2, 2026
    4.0
    Pretty decent burger decent fries decent onion rings the thing is if you've been to a Whataburger in Texas and Texans will understand this it ain't the same restaurant whataburger in Texas you feel valued this one here they'll take your order and smile and be friendly but you won't get those french fries crispy like you asked for them you won't get light condiments on your burger that'll end up in your big white beard seems like they just don't care very much here
  • JM
    John Miller
    Dec 7, 2025
    5.0
    Came in here on tonight, myself and a friend. The lobby had gotten full. We were greeted with a bright smile from tybreka at 1130 pm. 1130 y’all . She took our order! I also heard someone leaving thank her. We received our food in a timely manner and it was Fresh! Good job to this team. Those fries were so fresh and crispy! Need somewhere to go late night, this place is a WIN!
  • SN
    Shawn Nelson67
    Dec 1, 2025
    1.0
    I went inside with my wife and was ignored for the longest time a young lady walked by from restroom and seen i was upset with white hair .She worked there she went to get someone to pay attention to us and help and a black lady with glasses yelled at her rudely and loud because she was trying to help us said it's not her job and don't worry about it it's probably doordash .But I was not had the people taken the time to check with us they would have known that! I can't believe they allow people to be treated like this! That girl on late night was only trying to give us good service.

Frequently Asked Questions About Whataburger

What are the regular operating hours for Whataburger in Fort Smith, AR?

Whataburger in Fort Smith is open 24 hours every day of the week.

Does Whataburger have special holiday hours?

Yes, Whataburger may have different hours on holidays. For example, on November 27, 2025, it is open from midnight to 3 AM, and on November 28, 2025, it opens at 6 AM.