Location.com logo
Whataburger Pole Sign
Brand Certified

Whataburger

3.8
(779 reviews)

Business Details

8120 Phoenix Ave, Fort Smith, AR
72903, United States
(479) 431-4036
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
8120 Phoenix Ave, Fort Smith, AR
72903, United States

Hours

Reviews

3.8
779 reviews
5 stars
389
4 stars
128
3 stars
90
2 stars
55
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed; while some staff are praised for friendliness and attentiveness, others are reported as rude or inattentive.

Food Quality

Food quality is inconsistent, with reports of cold, raw, or incorrect orders, but some customers still enjoy the burgers and shakes.

Pricing Concerns

Many customers find the prices to be high for fast food, leading to dissatisfaction regarding value for money.

Cleanliness

The restaurant is generally noted for being clean, contributing positively to the dining experience.
  • DK
    Darrell “Kahuna” Killmer
    Feb 21, 2026
    5.0
    My wife and I just moved to the Fort Smith area recently. This was our 1st ever Whataburger experience. I 5Stared our experience because everything was really good, and we'll eat there again. That being said, their burgers and fries were not over top delicious like much of the hype we had heard. Don't get me wrong, it was really good, the service was excellent (especially for 1st timers), and the store was well maintained, it just wasn't over the top we had heard about.
  • LW
    Lisa Watson
    Feb 8, 2026
    1.0
    I Went the drive through and order a number 5 told them no mustard or tomatoes and I wanted mayo. Well, I thought I left my wallet at my house. So I told him I’ll be right back to come get it. Anyways, i ended finding my wallet and going straight back to get my order. Went back got the order didn’t even think to check. Big mistake So I guess they gave me a number 5 with mustard and tomatoes like I did not ask for. So I ended up going back and telling them my order was wrong. So they made me a new one and took about 20 minutes and when I got it, I still didn’t want to eat it. It was As like, they rolled the fries on the ground and put them in the box I found hair on it and dirt. So theres no way I was going to eat the burger. It didn’t even look good. Come on it’s your job. Why does it have to be like this? It’s 3 o’clock you had one car in front of me. I wasn’t rude. i wasn’t mean and then spent 20 dollars to throw in the trash. At least hire employees and managers that actually care about the people that keep the business going.
  • KA
    Kelli Adams
    Feb 6, 2026
    5.0
    Great food and super friendly
  • TE
    The Explorer
    Feb 4, 2026
    5.0
    Quick and not busy.
  • TH
    Thomas Humphrey
    Jan 24, 2026
    5.0
    Good service

Frequently Asked Questions About Whataburger

What are the regular operating hours for Whataburger in Fort Smith, AR?

Whataburger in Fort Smith is open 24 hours every day of the week.

Does Whataburger have special holiday hours?

Yes, Whataburger may have different hours on holidays. For example, on November 27, 2025, it is open from midnight to 3 AM, and on November 28, 2025, it opens at 6 AM.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: