Wendy's

4.1
1334 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1924 S Zero St, Fort Smith, AR
72901, United States

Hours

Reviews

4.1
1,334 reviews
5 stars
649
4 stars
355
3 stars
193
2 stars
52
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing stale or cold items, while others enjoyed fresh and tasty meals.

Service Issues

Many reviews highlighted poor service, including rude staff, slow service, and frequent order inaccuracies.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty dining areas and improper food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and highlighted enjoyable meals.
  • BS
    Braden Scott
    Dec 29, 2025
    1.0
    If it’s a chocolate frosty you’re after, this place will disappoint you, every single time. Their chocolate machine has been down for literally months now. Not to mention, most of the staff I’ve encountered is pretty rude. You’re better off going to a completely different Wendy’s.
  • CC
    cassie
    Dec 20, 2025
    1.0
    got a ten piece and it came with a hairy nugget, only thing i was offered was a replacement, why on earth would i want more food from the place that served me a hairy nugget.
  • MM
    Marjorie McKee
    Dec 13, 2025
    2.0
    There are still a million Pennie’s out there. I want my penny or you round up you don’t need to cheat your customers!
  • SC
    Sholla Cross
    Dec 10, 2025
    4.0
    The food was good. Wendy's burgers are closest to a homemade burger for a fast food place. I did wait a few minutes for fresh patties but then the fries were not fresh, so that was a little disappointing.
  • MP
    Megen Baker Pennington
    Dec 9, 2025
    5.0
    Fresh burger chicken and fries!

Frequently Asked Questions About Wendy's

Is Ft Smith Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru operating hours at Wendy's in Fort Smith?

The drive-thru is open daily from 6:30 AM to midnight.