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Wendy's

4.1
(1343 reviews)

Business Details

1924 S Zero St, Fort Smith, AR
72901, United States
(479) 648-8756

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Fort Smith, AR we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Smith, AR hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1924 S Zero St, Fort Smith, AR
72901, United States

Hours

Reviews

4.1
1,343 reviews
5 stars
652
4 stars
358
3 stars
194
2 stars
53
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, rude staff, and incorrect orders, leading to a negative dining experience.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and restrooms.

Food Quality

While some customers enjoyed the food, there were consistent complaints about cold, stale, or improperly prepared items.

Management Concerns

Several reviews pointed to poor management practices, including staff miscommunication and lack of organization.
  • DW
    David Wyman
    Feb 17, 2026
    5.0
    Value meal hit the spot.
  • KT
    Kelly Family Travels
    Feb 15, 2026
    3.0
    I know it’s Wendy’s so I was a little more lenient on fast food with the stars. I have to say it was quite an experience. We went to register to place our order, took a little bit for us to know who was the one to give the order to out of three employees standing. No one greeted us. When my husband said he wanted a single with cheese - the lady said “A SINGLE WHAT?!?” The only item on the menu over of 50+ items with “single” in it’s menu name is a Dave’s Single Burger ( flagship burger of the brand). Not a biggie, maybe she was new. Next, the manager loudly told the staff to “not take any more orders through the lobby, tell people the lobby is closed-drive thru only -they will understand because we are short handed “. There was a male cook,three women and the manager. There was just one couple in the restaurant and two cars in the drive - hardly a rush. Then, they were loudly talking about things they were out of like onions, etc. We were shorted a burger so we had to wait for a Door Dash order to finish before we received our’s. That gave me time to see how bad the floor looked behind the counter. The drink dispenser was dirty & my husband said the restroom was nasty. I know it’s fast food but Wendy’s does a standard of cleanliness & professionalism to a point. We sadly will not return to this location. I think we will just stick with the Van Buren location.
  • SB
    Susan Bryant
    Feb 13, 2026
    4.0
    It's Wendy's.
  • WM
    William Miller
    Feb 13, 2026
    2.0
    Today the hamburger was great but the fries was under cooked and cold. They used to have the best tea in town but they must have changed brands because today it is horrible and very weak. Do better Wendy's. Pitiful today.
  • NL
    Nathan Lincoln
    Feb 11, 2026
    1.0
    Took 15+ minutes waiting for food twice in a row… in the drive thru…

Frequently Asked Questions About Wendy's

Is Ft Smith Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru operating hours at Wendy's in Fort Smith?

The drive-thru is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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