Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unprofessional behavior, particularly from management.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
While some customers praised the food as hot and fresh, others complained about stale or cold items, particularly fries and burgers.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and improper food handling practices.
Speed of Service
Customers frequently noted slow service times, especially during busy hours, with some reporting long waits for their orders.
KW
Kayla Woods
Nov 11, 2025
5.0
Breakfast was fresh and delicious and came out fast!
CC
Cosminox
Oct 29, 2025
1.0
Normally I don't give one stars, but considering I've had something go wrong consistently every time I'm there whether it was them running out of most product and not closing down the store or me getting food poisoning, I have to share my experience.
My most recent experience is getting food poisoning that has me sitting on my throne consistently for days, calling out of work and trying to recover. I don't know if it's me arriving at the worst possible time or what, but I've had consistently worse experiences with Wendy's.
At least the food tastes good though.
GS
Gary Silver
Oct 2, 2025
1.0
Rude employee
RW
Randy Waldroupe
Sep 26, 2025
5.0
The food here is great. The service is excellent. This is the best local Wendys. I would recommend this location for your next Wendy's cravings.
SR
Shasta Rush
Aug 30, 2025
1.0
The three I encountered were amazing, super nice and fast service the burgers were good but the baconator fries were sad
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fort Smith, AR?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fort Smith, AR into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (479) 648-8756.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ft Smith Wendy’s serve breakfast?
Yes, this Wendy’s location in Fort Smith, AR serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru operating hours at Wendy's in Fort Smith?
The drive-thru is open daily from 6:30 AM to midnight.
Does Wendy's in Fort Smith serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I place an order online or via an app for this Wendy's location?
Yes, you can order through the Wendy's app or their online ordering site at order.wendys.com.
What payment methods are accepted at Wendy's in Fort Smith?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this Wendy's?
Yes, Wendy's in Fort Smith offers drive-thru service.
Does this Wendy's location offer delivery and dine-in options?
Yes, delivery and dine-in options are available at this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant upon request.
What nearby places can I visit around Wendy's at 1924 S Zero St?
Nearby you can find Western Union for money transfers, Regions Bank for banking services, and the Walgreens pharmacy and convenience store.
Are there other food options near Wendy's Fort Smith location?
Yes, nearby food options include Desi Fusion for Indian and Mediterranean cuisine, Big Tasty Burger, and Just Chillin Shaved Ice food trucks.
What services are available near Wendy's for vehicle and automotive needs?
Nearby you can access Take 5 Oil Change for automotive repair and Shorty's Car Wash for car cleaning services.