At Wendy’s in Fort Smith, AR we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Smith, AR hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.
Food Quality
Food quality is inconsistent, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared food.
Cleanliness
Concerns were raised about cleanliness in the dining area and bathrooms, with some customers noting unsanitary conditions.
Order Accuracy
Multiple reviews indicate issues with order accuracy, including wrong items and missing components.
Speed of Service
Service speed varies, with some customers experiencing long wait times, particularly in the drive-thru.
JJ
Jesse
2 days ago
1.0
If the lady behind the counter working on 3/1/26 would do her job instead of worrying about the next person coming in she could probably get the line of people out the door out quicker.
RS
Roy Stone
6 days ago
1.0
The cashier was absolutely unfriendly. She needed to go home until she can behave better.
AN
Amber Dobbins (Nicolas)
Feb 24, 2026
5.0
Service was fast an the food wasn't soggy just nice and hot.
RP
Rachel Poor
Feb 1, 2026
1.0
My spouse and I were at this location on Saturday, January 31st, 2026, at about 2:00 pm. My spouse visited the bathroom before ordering. I picked up some spoons, forks, and napkins for our meal. An employee walked out from the kitchen, yelling at me that those things were for customers only, and that I had taken too many in any event. I explained that I was a customer, but he insisted that I had taken too many and that he would have to summon is manager. When my spouse returned, I was still waiting for this manager. I explained the situation to her and she said we should just leave.
We left the utensils and napkins. We will not return to this location. Those nice folks will will be vary happy to find that they will not have to guard the utensils from us ever again.
KW
Katelyn Wilkins
Jan 30, 2026
3.0
Just got denied a pickup order because "the drawer doesn't open until 8" even though the hours online saif 7:30 today and the app let me place a mobile order. Plus this location has been open before 8 am since Wendy's started serving breakfast. At bare minimum put a sign on the intercom that no one is going to answer until 8 if you're suddenly going to change up the hours. So I guess FYI for everyone used to getting breakfast here.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 1000 Towson Ave, Fort Smith?
Wendy's at 1000 Towson Ave is open daily from 6:30 AM to midnight.
Does the Fort Smith Wendy's location have a drive-thru service?
Yes, this Wendy's location offers drive-thru service daily from 6:30 AM to midnight.
Can I order Wendy's food for delivery or takeout near Fort Smith, AR?
Yes, Wendy's offers delivery and takeout services in Fort Smith. You can order via the Wendy's app or their website at order.wendys.com.
Does this Wendy's location serve breakfast meals?
Yes, breakfast is served at this Wendy's location with options like breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods does Wendy's at 1000 Towson Ave accept?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find the menu and pricing for Wendy's in Fort Smith?
You can view the menu and pricing for this Wendy's location at https://menu.wendys.com/ or on the Wendy's mobile app.
How can I provide feedback or contact the Fort Smith Wendy's location?
Feedback can be submitted through Wendy's Customer Care live chat, call 888-624-8140, complete the customer satisfaction survey online, or call the restaurant directly at (479) 782-9486.
Are there other food options near Wendy's at 1000 Towson Ave?
Yes, nearby food and drink places include Carol Ann’s Hill Top, Stevo’s on Towson, The Hilltop (bars and pubs), Crunchy Cravings (smoothie and gelato), and Burger King for additional fast food choices.
What nearby medical facilities are close to Wendy's in Fort Smith?
Nearby medical facilities include Sparks Hospital, Prince Drug Store pharmacy, several doctors such as Arturo Meade, MD, Hrair Simonian MD, and specialty care providers like oncologist Zaki Samman and pulmonologists Ashley Cavillo, APRN and Adebayo A. Fasanya, MD.
What attractions or services near Wendy's can enhance my visit to the area?
While visiting Wendy's, you might enjoy nearby specialty shops such as The Junk-tion (antique store), Big Ben’s Sports Cards (toy and hobby shop), or utilize services like LibertyX Bitcoin ATM and various automotive dealers like Autos from Adam and A&E Auto Sales.
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