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Wendy's

4.0
(1415 reviews)

Business Details

1000 Towson Ave, Fort Smith, AR
72901, United States
(479) 782-9486

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Fort Smith, AR we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fort Smith, AR hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1000 Towson Ave, Fort Smith, AR
72901, United States

Hours

Reviews

4.0
1,415 reviews
5 stars
653
4 stars
373
3 stars
201
2 stars
84
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality is inconsistent, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared food.

Cleanliness

Concerns were raised about cleanliness in the dining area and bathrooms, with some customers noting unsanitary conditions.

Order Accuracy

Multiple reviews indicate issues with order accuracy, including wrong items and missing components.

Speed of Service

Service speed varies, with some customers experiencing long wait times, particularly in the drive-thru.
  • JJ
    Jesse
    2 days ago
    1.0
    If the lady behind the counter working on 3/1/26 would do her job instead of worrying about the next person coming in she could probably get the line of people out the door out quicker.
  • RS
    Roy Stone
    6 days ago
    1.0
    The cashier was absolutely unfriendly. She needed to go home until she can behave better.
  • AN
    Amber Dobbins (Nicolas)
    Feb 24, 2026
    5.0
    Service was fast an the food wasn't soggy just nice and hot.
  • RP
    Rachel Poor
    Feb 1, 2026
    1.0
    My spouse and I were at this location on Saturday, January 31st, 2026, at about 2:00 pm. My spouse visited the bathroom before ordering. I picked up some spoons, forks, and napkins for our meal. An employee walked out from the kitchen, yelling at me that those things were for customers only, and that I had taken too many in any event. I explained that I was a customer, but he insisted that I had taken too many and that he would have to summon is manager. When my spouse returned, I was still waiting for this manager. I explained the situation to her and she said we should just leave. We left the utensils and napkins. We will not return to this location. Those nice folks will will be vary happy to find that they will not have to guard the utensils from us ever again.
  • KW
    Katelyn Wilkins
    Jan 30, 2026
    3.0
    Just got denied a pickup order because "the drawer doesn't open until 8" even though the hours online saif 7:30 today and the app let me place a mobile order. Plus this location has been open before 8 am since Wendy's started serving breakfast. At bare minimum put a sign on the intercom that no one is going to answer until 8 if you're suddenly going to change up the hours. So I guess FYI for everyone used to getting breakfast here.

Frequently Asked Questions About Wendy's

Is Ft Smith Ii Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 1000 Towson Ave, Fort Smith?

Wendy's at 1000 Towson Ave is open daily from 6:30 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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