Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,404 reviews
5 stars
650
4 stars
372
3 stars
199
2 stars
83
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor handling of orders.
Food Quality
Inconsistent food quality noted, with some customers receiving cold or incorrect orders, while others enjoyed fresh and tasty meals.
Cleanliness
Concerns raised about cleanliness in the dining area and food preparation, with reports of dirty conditions and unsanitary practices.
Speed of Service
Service speed is a common complaint, with long wait times reported in both drive-thru and dine-in experiences.
- RLRobbie LearDec 29, 20255.0Really I had a crush on a girl that works there
- JJJenniferOct 21, 20252.0They parked me and forgot about me....worst experience I have ever had here.
- MWMegan WoodsSep 26, 20251.0Foods always cold and while I was inside getting my food my license plate got stolen horrible location
- SEShamika EdwardsAug 30, 20251.0Customer service was a 0/1 stars. I went back to Wendys to return my food for a refund, and the older lady went in the back to get the shift manager. The shift manager told me that i had to wait until Monday for the General Manager to refund me because the policy had change on refund. The shift manager didn't offer to cook my food fresh. Instead, as a paying customer i had to ask myself. Poor customer service, lack of professionalism, gaslighting me from the moment I "asked for a refund. Do unto others as you'd like others to do unto you. No matter what your job title or role set high expectations because you never know when opportunities for something greater is in front of you. I'll never go to this location again.
- CCCosaundra ChappleAug 7, 20252.0The burger are smaller and the patties have changed.
Frequently Asked Questions About Wendy's
Is Ft Smith Ii Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 1000 Towson Ave, Fort Smith?
Wendy's at 1000 Towson Ave is open daily from 6:30 AM to midnight.
Does the Fort Smith Wendy's location have a drive-thru service?
Yes, this Wendy's location offers drive-thru service daily from 6:30 AM to midnight.
Can I order Wendy's food for delivery or takeout near Fort Smith, AR?
Yes, Wendy's offers delivery and takeout services in Fort Smith. You can order via the Wendy's app or their website at order.wendys.com.
Does this Wendy's location serve breakfast meals?
Yes, breakfast is served at this Wendy's location with options like breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment methods does Wendy's at 1000 Towson Ave accept?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
Where can I find the menu and pricing for Wendy's in Fort Smith?
You can view the menu and pricing for this Wendy's location at https://menu.wendys.com/ or on the Wendy's mobile app.
How can I provide feedback or contact the Fort Smith Wendy's location?
Feedback can be submitted through Wendy's Customer Care live chat, call 888-624-8140, complete the customer satisfaction survey online, or call the restaurant directly at (479) 782-9486.
Are there other food options near Wendy's at 1000 Towson Ave?
Yes, nearby food and drink places include Carol Ann’s Hill Top, Stevo’s on Towson, The Hilltop (bars and pubs), Crunchy Cravings (smoothie and gelato), and Burger King for additional fast food choices.
What nearby medical facilities are close to Wendy's in Fort Smith?
Nearby medical facilities include Sparks Hospital, Prince Drug Store pharmacy, several doctors such as Arturo Meade, MD, Hrair Simonian MD, and specialty care providers like oncologist Zaki Samman and pulmonologists Ashley Cavillo, APRN and Adebayo A. Fasanya, MD.
What attractions or services near Wendy's can enhance my visit to the area?
While visiting Wendy's, you might enjoy nearby specialty shops such as The Junk-tion (antique store), Big Ben’s Sports Cards (toy and hobby shop), or utilize services like LibertyX Bitcoin ATM and various automotive dealers like Autos from Adam and A&E Auto Sales.