Wendy's

4.1
918 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8210 Rogers Avenue, Fort Smith, AR
72903, United States

Hours

Reviews

4.1
918 reviews
5 stars
447
4 stars
253
3 stars
137
2 stars
31
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some customers praised friendly staff while others reported rudeness and impatience.

Food Freshness

Food quality is inconsistent; some customers enjoyed fresh meals while others received cold or poorly prepared items.

Cleanliness

Cleanliness of the establishment is a concern; several reviews noted dirty conditions and unkempt staff.

Order Accuracy

Frequent issues with order accuracy; multiple customers reported receiving incorrect or incomplete orders.

Wait Times

Long wait times reported, even during non-busy hours, leading to customer frustration.
  • DC
    D C
    Nov 14, 2025
    1.0
    Cold fries, barely warm chicken nuggets. I paid $10 for a meal could not eat. I’m absolutely disgusted with what I received.
  • GI
    Glenn Ingram
    Nov 6, 2025
    1.0
    Very bad. On two occasions. I don't know how they did that, but when my son ordered a plain cheeseburger they had put a raw patty on it. Then the next time, he ordered a plain cheeseburger and they smashed their thumb or something through it that was covered in mustard. I was charged for a double, $7.67 (which is an absolute tongue in cheek for the normal $7.58) and they were snotty about the goofball made up price. Also, if they had given me the junior bacon burger I actually had ordered, it would have been $5.68 or
  • AV
    Autumn Voorhees
    Aug 20, 2025
    5.0
    The lady who took care of us was named Rebecca or fre. She was very sweet and kind and took very good care of us. Our food was fresh and everything was clean !
  • RB
    Robert Break
    Jul 23, 2025
    5.0
    Great food Great service clean store
  • KH
    Kara Harrison
    Jun 29, 2025
    1.0
    The "ladies" that work at this location are very unprofessional in their appearance and attitudes. They're are rude they cut you off when you're speaking and the tattoos are eating them up. Dirty fingernails and just look dirty. Not a good thing when you're serving food. Clean it up Wendy's. That's disgusting. What happened to great service and cleanliness. I know it's rare these days but your establishment needs help. Desperately. I'm assuming the regional manager allows this and she's probably just as unclean as they are. DO BETTER!!!!!

Frequently Asked Questions About Wendy's

Is Rodgers Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.