Wendy's

4.1
919 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8210 Rogers Avenue, Fort Smith, AR
72903, United States

Hours

Reviews

4.1
919 reviews
5 stars
446
4 stars
254
3 stars
137
2 stars
32
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, particularly in the drive-thru.

Food Quality

Inconsistent food quality was noted, with several customers receiving cold or improperly prepared items.

Cleanliness

Multiple reviews mentioned cleanliness issues in the dining area and with staff appearance.

Positive Experiences

Despite negative feedback, some customers praised friendly staff and enjoyed their meals, indicating that experiences can vary.
  • TG
    Terry Garner
    Dec 24, 2025
    4.0
    Go to place to eat at. Cheap and usually worth the trip.
  • HR
    Hayden Reaves
    Dec 4, 2025
    2.0
    Drive through was empty when I pulled in. Woman at drive through was very rude. Rushing me for no reason. I paid and got food quickly, wanted more sauce but she had already shut the window. Waved and smiled at her, the FIRST words out of her mouth were “Sorry I’m trying to rush and multitask.” I look behind me. There is ONE other car in the drive through. I said, “Can I get some BBQ please?” She then grabbed it and said very rudely, “HAVE A HAPPY HOLIDAY SIR!” Food was fine. Cold bun. Workers should NOT act like that to someone who was kind the whole time. I am a restaurant server. I understand food industry. That is not how you handle customers.
  • DC
    D C
    Nov 14, 2025
    1.0
    Cold fries, barely warm chicken nuggets. I paid $10 for a meal could not eat. I’m absolutely disgusted with what I received.
  • GI
    Glenn Ingram
    Nov 6, 2025
    1.0
    Very bad. On two occasions. I don't know how they did that, but when my son ordered a plain cheeseburger they had put a raw patty on it. Then the next time, he ordered a plain cheeseburger and they smashed their thumb or something through it that was covered in mustard. I was charged for a double, $7.67 (which is an absolute tongue in cheek for the normal $7.58) and they were snotty about the goofball made up price. Also, if they had given me the junior bacon burger I actually had ordered, it would have been $5.68 or
  • AV
    Autumn Voorhees
    Aug 20, 2025
    5.0
    The lady who took care of us was named Rebecca or fre. She was very sweet and kind and took very good care of us. Our food was fresh and everything was clean !

Frequently Asked Questions About Wendy's

Is Rodgers Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 8210 Rogers Avenue, Fort Smith, AR?

Wendy's is open daily from 8:00 AM to 12:00 AM (midnight) for dine-in, drive-thru, and takeout services.