Subway

3.6
593 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Smith Subway® Restaurant at 4700 Towson Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4700 Towson Ave, Fort Smith, AR
72901, United States

Hours

Reviews

3.6
593 reviews
5 stars
247
4 stars
128
3 stars
63
2 stars
35
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Cassidy and Jasmine for their exceptional service.

Food Quality

Several reviews highlighted issues with food quality, including complaints about freshness, portion sizes, and incorrect orders.

Speed of Service

Numerous customers reported long wait times, both in-store and for online orders, leading to frustration and dissatisfaction.

Cleanliness and Hygiene

There were mixed reviews regarding cleanliness, with some customers noting unsanitary conditions, particularly concerning food preparation areas.

Staffing Issues

Many reviews pointed out that the location is often understaffed, which contributes to slow service and order inaccuracies.
  • RH
    Rance Holmes
    Dec 20, 2025
    5.0
    This is absolutely my favorite Subway to come to enforcement. Cassidy, who typically works the evening shift is the main reason she's always very particular about how well she listens when it comes to making my sandwich. She's always able to multitask with the drive-thru and on the dine-in area as well. Very kind-hearted individual who definitely deserves a raise because she is definitely a light in that place.
  • JS
    Jeniffer Sears
    Nov 10, 2025
    5.0
    This team is always friendly even when busy. They work really hard and make me feel welcome every time I come through the door. Keep up the great work ladies.
  • HW
    Heaven White
    Oct 11, 2025
    5.0
    Tabitha helped me at the subway on Towson. And she was extremely sweet and was very quick to helping me and I will be coming back again!! Thank you Tabitha my salad was great!! :)
  • MM
    Melissa
    Sep 20, 2025
    5.0
    On 9/20 Cassidy and Rachael were working together in the evening, and the customer service was top notch. I've been in a few times with these two working. They're always very friendly, and always working when I come in the door. They really deserve kudos.
  • RC
    Rayla Cass
    Sep 14, 2025
    1.0
    I recently visited the Subway on Towson Ave in Fort Smith, and while the customer service was acceptable, the quality of the food was very disappointing. The onions were overly watery, and all of the vegetables had been sliced so thin that they were completely demolished. On top of that, the staff seemed very uncomfortable adding an acceptable amount of veggies to the sandwich. This left the food with no real flavor and a presentation that was embarrassingly unacceptable. Unfortunately, based on this experience, I will not be visiting this location again.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 4700 Towson Ave in Sebastian, Fort Smith, AR 72901, USA.

What are the operating hours of the Subway on Towson Ave?

Subway at 4700 Towson Ave is open Monday to Friday from 8:00 AM to midnight, Saturday from 9:00 AM to midnight, and Sunday from 9:00 AM to 11:00 PM.