Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Smith Subway® Restaurant at 4700 Grand Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
498 reviews
5 stars
232
4 stars
99
3 stars
48
2 stars
25
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service is inconsistent, with some employees being friendly and attentive while others are rude and dismissive.
Order Accuracy
Many customers reported issues with incorrect orders, both in-store and online, leading to dissatisfaction.
Food Freshness
There are mixed reviews on food quality, with some customers praising freshness while others noted old or poorly prepared ingredients.
Staffing Issues
Customers frequently mentioned understaffing, leading to long wait times and poor service during busy hours.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with food preparation areas and overall store hygiene.
- IPIvan PaulDec 30, 20252.0This particular store is a block from my house. When I first started going, the service, food, and atmosphere were really good. However, over the last two years, everything has started to decline. I was in there just the other day. The lady behind the counter was really no help. She had no idea what went on my sandwich, wasn't listening to what I was saying and almost got everything wrong. The friend I brought with me had to repeat herself several times and the lady still started building the wrong sandwich. The young man that was working almost put the wrong sauce on my sandwich because someone put the wrong labeled lids on the tubes. She was supposed to be training him, yet she wasn't paying attention to him at all when he was asking for her help with something on the register. This store is also notorious for getting online orders wrong. I love using the app. However, this store has severely messed up my online order every single time. I'm almost to a point of never going back.
- RCRobert ChurchDec 20, 20253.0The girl that served me was not very friendly. Sandwich was ok, Nothing special.
- AAAlexis AriasNov 16, 20254.0Ash or Ashley was the nicest, most knowledgeable, and super attentive. I’ll go out of my way to come to this Subway location. 🙌🏼
- MAMakayla ArchieNov 12, 20251.0Came in with no greeting and no question if I was ordering or not. I've been to other subway that does better then one here at grand. Do better
- JGJimmie GrimesNov 8, 20251.0Meatball marinara was cold ordered extra meatballs got less than a regular order, ordered on the app and still had to wait for my food just to watch the employee take it off the shelf where it had been sitting no telling how long the subway on Grand Ave in fort smith has to be the worse one I have ever been in period.
Frequently Asked Questions About Subway
Where is Subway located in Fort Smith?
Subway is located at 4700 Grand Ave, Suite B, Sebastian, Fort Smith, AR 72904.
What are the operating hours for Subway on weekdays?
Subway is open from 8:00 AM to 12:00 AM (midnight) Monday through Friday.
Does Subway offer catering services?
Yes, Subway offers catering services to meet your event needs.
Can I order Subway delivery or pickup?
Yes, Subway offers both in-store pickup and delivery services for your convenience.
What meals are served at Subway?
Subway serves breakfast, lunch, and dinner meals.
Does Subway have dine-in and drive-through options?
Yes, Subway offers dine-in service and has a drive-through for added convenience.
Where can I view the Subway menu and place an order online?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/43881-0/menu/
What nearby restaurants are close to Subway on Grand Ave?
Nearby restaurants include Inches on Grand, Sonic Drive-In, Green Papaya on Grand Ave, Wingstop, Chick-fil-A, Pizza Hut Express, and Domino's Pizza.
Are there any entertainment venues near Subway at 4700 Grand Ave?
Yes, Buckets Billiards, a pool and bar venue, is nearby, offering entertainment options before or after your meal.
What educational institutions are near Subway in Fort Smith?
The University of Arkansas - Fort Smith (UAFS) campus buildings such as the College of Business, School of Education, Math Science Building, and others are close by.