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Subway

3.7
(502 reviews)

Business Details

4700 Grand Ave, Fort Smith, AR
72904, United States
(479) 783-1119
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fort Smith Subway® Restaurant at 4700 Grand Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4700 Grand Ave, Fort Smith, AR
72904, United States

Hours

Reviews

3.7
502 reviews
5 stars
234
4 stars
99
3 stars
48
2 stars
25
1 star
96

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some employees are praised for being friendly and attentive, while others are reported as rude and dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, both for in-store and online purchases, leading to frustration and dissatisfaction.

Food Freshness

There are mixed reviews regarding food quality; some customers enjoyed fresh and tasty sandwiches, while others received stale or poorly made items.

Cleanliness

Several reviews highlighted concerns about cleanliness, including dirty counters and unsanitary conditions, affecting overall customer experience.

Staffing Issues

Customers noted that the store often appears understaffed, leading to long wait times and poor service during busy hours.
  • GL
    Graig Lintz
    4 days ago
    5.0
    Very good place to eat
  • KK
    Kendra Kruebbe
    5 days ago
    1.0
    This is the worst Subway in town. We ordered online for pick up, and these are the pictures of what we got. It looks like it was kicked across the room.
  • DC
    Demar Chaffin
    6 days ago
    1.0
    This is by far the Worst restaurant I have ever been to ,like who puts the condiments(mayo mustard olive oil and vinegar) on the bread first before adding the veggies and have the neve to say that's protocol??!?? SUBWAY!! Please get it together and Stop Mething around!! like seriously ..I repeat !! DO NOT GO TO THIS SUBWAY UNLESS YOU ARE FEEDING DOGS..TOTALLY UNNACEPTABLE.
  • GM
    Grant Miller
    Feb 22, 2026
    5.0
    Nice place comfortable
  • IP
    Ivan Paul
    Dec 30, 2025
    2.0
    This particular store is a block from my house. When I first started going, the service, food, and atmosphere were really good. However, over the last two years, everything has started to decline. I was in there just the other day. The lady behind the counter was really no help. She had no idea what went on my sandwich, wasn't listening to what I was saying and almost got everything wrong. The friend I brought with me had to repeat herself several times and the lady still started building the wrong sandwich. The young man that was working almost put the wrong sauce on my sandwich because someone put the wrong labeled lids on the tubes. She was supposed to be training him, yet she wasn't paying attention to him at all when he was asking for her help with something on the register. This store is also notorious for getting online orders wrong. I love using the app. However, this store has severely messed up my online order every single time. I'm almost to a point of never going back.

Frequently Asked Questions About Subway

Where is Subway located in Fort Smith?

Subway is located at 4700 Grand Ave, Suite B, Sebastian, Fort Smith, AR 72904.

What are the operating hours for Subway on weekdays?

Subway is open from 8:00 AM to 12:00 AM (midnight) Monday through Friday.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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