Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fort Smith Subway® Restaurant at 4700 Grand Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.7
495 reviews
5 stars
231
4 stars
99
3 stars
47
2 stars
24
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendliness and efficiency of staff like Ash and Alexa, others reported rude interactions and poor service, particularly during busy times.
Food Quality
Feedback on food quality was mixed; some customers enjoyed fresh and tasty sandwiches, while others complained about poor portion sizes, incorrect orders, and unsanitary conditions.
Staffing Issues
Many reviews highlighted understaffing as a significant problem, leading to long wait times and overwhelmed employees, which negatively impacted service.
Cleanliness
Several customers noted cleanliness issues, including dirty counters and unsanitary food handling practices, which raised concerns about food safety.
Order Accuracy
Numerous reviews indicated frequent mistakes with orders, including missing ingredients and incorrect items, leading to customer frustration.
- AAAlexis AriasNov 16, 20254.0Ash or Ashley was the nicest, most knowledgeable, and super attentive. I’ll go out of my way to come to this Subway location. 🙌🏼
- MAMakayla ArchieNov 12, 20251.0Came in with no greeting and no question if I was ordering or not. I've been to other subway that does better then one here at grand. Do better
- JGJimmie GrimesNov 8, 20251.0Meatball marinara was cold ordered extra meatballs got less than a regular order, ordered on the app and still had to wait for my food just to watch the employee take it off the shelf where it had been sitting no telling how long the subway on Grand Ave in fort smith has to be the worse one I have ever been in period.
- BBBobby BolingOct 24, 20252.0Rushed through the line. Asked for extra spinach got a total of 5 leaves and 4 olives for my veggies. Best part was they then tried to charge me for someone else's food doubling my bill. Luckily I cought that before paying.
- HBHolly BOct 18, 20255.0She was alone in the store handling everything on her own and she had 2 in drive through and 5 in store and she was stalking in between customers... she rocked all with no problem and she communicated well with all the customers at the same time... she s very friendly and her regulars like me love Ash she's great!
Frequently Asked Questions About Subway
Where is Subway located in Fort Smith?
Subway is located at 4700 Grand Ave, Suite B, Sebastian, Fort Smith, AR 72904.
What are the operating hours for Subway on weekdays?
Subway is open from 8:00 AM to 12:00 AM (midnight) Monday through Friday.
Does Subway offer catering services?
Yes, Subway offers catering services to meet your event needs.
Can I order Subway delivery or pickup?
Yes, Subway offers both in-store pickup and delivery services for your convenience.
What meals are served at Subway?
Subway serves breakfast, lunch, and dinner meals.
Does Subway have dine-in and drive-through options?
Yes, Subway offers dine-in service and has a drive-through for added convenience.
Where can I view the Subway menu and place an order online?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/43881-0/menu/
What nearby restaurants are close to Subway on Grand Ave?
Nearby restaurants include Inches on Grand, Sonic Drive-In, Green Papaya on Grand Ave, Wingstop, Chick-fil-A, Pizza Hut Express, and Domino's Pizza.
Are there any entertainment venues near Subway at 4700 Grand Ave?
Yes, Buckets Billiards, a pool and bar venue, is nearby, offering entertainment options before or after your meal.
What educational institutions are near Subway in Fort Smith?
The University of Arkansas - Fort Smith (UAFS) campus buildings such as the College of Business, School of Education, Math Science Building, and others are close by.