Sonic Drive-In

3.9
1079 reviews
Get DirectionsCallWebsite

Business Details

3501 Massard Road, Fort Smith, AR
72903, United States
(479) 452-0112
http://www.sonicdrivein.com/locations/us/ar/fort-smith/3501-massard-road/store-2017
GoogleFacebookInstagramTwitterLinkedInTikTok

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Fort Smith, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3501 Massard Road for the ultimate SONIC experience!

Location

Sonic Drive-In
3501 Massard Road, Fort Smith, AR
72903, United States

Hours

Reviews

3.9
1,079 reviews
5 stars
488
4 stars
256
3 stars
159
2 stars
55
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned poor food quality, including incorrect items, cold food, and unsatisfactory taste.

Staff Friendliness

While some customers praised the friendliness of certain staff members, many others experienced rude or unprofessional behavior.

Operational Problems

Customers frequently noted issues with broken ordering systems, early closures, and inadequate staffing, contributing to poor service experiences.
  • CR
    Cathy Ross
    Nov 5, 2025
    1.0
    The girl taking the orders tonight around 7pm was very rude on the speaker.
  • DF
    Destiny Freeman
    Oct 21, 2025
    2.0
    This place closes at 11pm and i’m here and they turned all lights off and stopped taking orders at 10:48
  • FW
    Frankie Whitley
    Oct 17, 2025
    1.0
    I ordered a cherry lime aid paid for extra cherries 🍒 only had 1 cherry, called spoke to the GM BJ ... first he didn't want to replace it and make it right then when he did remake it there was still only 1 cherry... I won't be back... I will do business with the ones that actually correct the order and make it right...
  • NL
    Natalie Lynn
    Oct 14, 2025
    1.0
    Closed early… 10:50 isn’t 11
  • BB
    B. Baker
    Sep 6, 2025
    5.0
    Great atmosphere for the pedestrian, rare
Read more reviews on Google