At Papa Johns Pizza in Fort Smith, AR, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Fort Smith pizza for any occasion. Call us for pizza delivery in Fort Smith or stop by 5600 ROGERS AVE for carryout to order the best pizza in Fort Smith, along with breadsticks, wings, and more!
Many customers experienced late deliveries, cold food, and incorrect orders.
Food Quality
There were numerous complaints about the quality of the pizza, including burnt crusts, lack of flavor, and undercooked items.
Customer Service
Several reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed the taste of the pizza when it was prepared correctly.
BH
brian holley
Feb 19, 2026
1.0
Ordered thru a call center and it was well over an hour late and was cold. Had to find a different number to call a manager and to find out they was trying to deliver to the wrong street and address will never order from here again what a waste of time and money
BR
Bryant Richmond
Feb 15, 2026
1.0
I ordered the works and wanted to add jalapeno peppers and they would not do it I even offered to pay for them. They said I can only have seven items on the pizza and I would have to remove one to add to jalapenos. What a crock of crap I will never ever go there!
BB
Bryton Beasley
Feb 14, 2026
5.0
Extremely fast delivery, food looks great, and the price was pretty good. The delivery driver was really nice, and the person on the phone was awesome.
BV
Brad Viz
Jan 2, 2026
1.0
I order an XXL cheese pizza. The pizza was burnt. My wife asked for peppercinis with the order and the employee put her bare hands in the container of peppers right after handling money. The health department needs to do a full audit of this business. A customer will end up getting seriously sick from how they handle food.
KW
Kristin Wise
Jan 2, 2026
1.0
I ordered an xxl cheese pizza, when I went to pick it up I asked the lady working for extra pepperoncinis. As she was making eye contact with me and talking, she sticks her bare hand into the entire thing and grabs me a fist full!!! It was very disgusting.