Brand Certified
McDonald's
3.6(1390 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
5821 Rogers Avenue, Fort Smith, AR
72901, United States
Certified by McDonald's • Mar 01, 2026
(479) 452-5500
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,390 reviews
5 stars
523
4 stars
292
3 stars
261
2 stars
103
1 star
211
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, with many expressing frustration over order accuracy.
Food Consistency
Several reviews mentioned issues with food quality, including incorrect orders, cold items, and unsatisfactory preparation.
Cleanliness
Multiple customers noted that the restaurant was not well-maintained, with dirty tables and bathrooms being a common complaint.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted positive experiences with friendly staff members who provided good service.
- NANarcos AnonymousFeb 12, 20261.0First and only McDonald’s so far.. was told to go back around the drive through again for a single BBQ sauce I was willing to pay for it at the window. One sauce..
- CCCharlesFeb 12, 20263.0McDonald's isn't what it used to be. Prices went up and the all around quality of the restaurants have gone down just as fast as the prices have gone up.
- JSjose salinasJan 27, 20261.0canceled order 3 times, never got my food, waited 2 hours and then the store “closed” even tho it was still open.
- BVBrenton VassJan 11, 20261.0Went on 1/11/26 at around 530pm their system crashed after I arrived I'm fine with that stuff happens but to keep me waiting for 30 Mins and imply I'm going to get my food just to tell me il be refunded is ridiculous I don't really right reviews like ever but this irritated me alot
- CBCarol BrazilJan 5, 20265.0Staff was amazing and friendly. Will return to this location again
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available?
The drive-through is open every day from 5:00 AM until midnight (12:00 AM).
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:30 AM to 10:45 PM.
What kinds of payment methods are accepted at this McDonald's?
Payments can be made with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service for customer convenience.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both the App Store and Google Play Store.
What pickup and delivery services are offered?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can customers use nearby attractions to plan their visit?
Customers can visit nearby places like Planet Fitness for a workout or Shogun Japanese Steakhouse & Sushi Bar for dining before or after their visit to McDonald's at 5821 Rogers Avenue.
Are there hotels near this McDonald's for travelers?
Yes, there are several hotels nearby such as Motel 6, Rodeway Inn Fort Smith I-40, AmericInn Fort Smith, and Days Inn by Wyndham Fort Smith, making it convenient for travelers to enjoy a meal here.
What other food options are near McDonald's at 5821 Rogers Avenue?
Nearby dining options include Shogun Peking Palace for Chinese and sushi cuisine, Denny's for American breakfast and brunch, and Paizis Gyros for Greek and Eastern European dishes.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website