Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,383 reviews
5 stars
521
4 stars
290
3 stars
260
2 stars
103
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times, with many expressing frustration over incorrect orders.
Order Accuracy
A significant number of reviews highlighted issues with order accuracy, with many customers receiving incorrect items or missing components.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and bathrooms, which detracted from the overall experience.
Customer Experience
Despite negative feedback, some customers noted positive interactions with specific staff members, indicating that service can vary significantly.
- BVBrenton Vass1 day ago1.0Went on 1/11/26 at around 530pm their system crashed after I arrived I'm fine with that stuff happens but to keep me waiting for 30 Mins and imply I'm going to get my food just to tell me il be refunded is ridiculous I don't really right reviews like ever but this irritated me alot
- CBCarol BrazilJan 5, 20265.0Staff was amazing and friendly. Will return to this location again
- ABAllison BarrancoDec 29, 20251.0Forgot my coffee and did not give my extra lettuce
- JHJohn HorineDec 27, 20251.0Refuses to sell items off menu
- MMMengNov 26, 20254.0I'm giving McDonald's four stars, and I'm honestly not sure if I should be proud or ashamed of that rating. It's the place you hit up when you've completely exhausted every logical dinner option and your brain just starts whispering, "Big Mac." The major attraction here is the sheer, blissful reliability. I don't care if I'm in Boise or Brussels, I know exactly what a medium fry tastes like, and it always hits that salty, perfect spot. You certainly can't beat the drive-thru speed, either. It's probably the fastest source of instant gratification known to humanity, provided you don't get stuck behind the person ordering fifty separate items and paying in loose change. Now for the single star they lost. My Quarter Pounder frequently looks like it lost a wrestling match on the way into the box; all the toppings have migrated to the edge, making it an exercise in geometric disassembly. And let's be completely real, the true villain of the McDonald's experience is the ice cream machine. I'm convinced that thing only works on a leap year. If you promise a McFlurry, you should probably be ready to deliver one, or at least put a sign that says, "We're sorry, the machinery of joy is currently undergoing existential turmoil." Despite these minor traumas, it’s still McDonald’s. It’s comforting, cheap, and exactly what I needed at 11 PM on a Tuesday. Highly recommended if you embrace a little bit of delicious chaos.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to 11:00 PM.
When is the drive-through service available?
The drive-through is open every day from 5:00 AM until midnight (12:00 AM).
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:30 AM to 10:45 PM.
What kinds of payment methods are accepted at this McDonald's?
Payments can be made with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service for customer convenience.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on both the App Store and Google Play Store.
What pickup and delivery services are offered?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can customers use nearby attractions to plan their visit?
Customers can visit nearby places like Planet Fitness for a workout or Shogun Japanese Steakhouse & Sushi Bar for dining before or after their visit to McDonald's at 5821 Rogers Avenue.
Are there hotels near this McDonald's for travelers?
Yes, there are several hotels nearby such as Motel 6, Rodeway Inn Fort Smith I-40, AmericInn Fort Smith, and Days Inn by Wyndham Fort Smith, making it convenient for travelers to enjoy a meal here.
What other food options are near McDonald's at 5821 Rogers Avenue?
Nearby dining options include Shogun Peking Palace for Chinese and sushi cuisine, Denny's for American breakfast and brunch, and Paizis Gyros for Greek and Eastern European dishes.