Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,526 reviews
5 stars
593
4 stars
370
3 stars
266
2 stars
93
1 star
204
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Service was frequently described as slow, with some customers experiencing rude or dismissive staff.
Cleanliness
While some reviews praised the cleanliness of the restaurant, others noted dirty tables and restrooms.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, though some customers enjoyed their meals.
Customer Experience
Positive experiences were noted, particularly regarding the play area for children and friendly staff, but these were overshadowed by numerous negative interactions.
- TFThomas FarrisJan 2, 20262.0Order sausage and egg biscuit as and orange juice. Just Received sausage biscuit no egg and water down juice
- ARAmanda RitterJan 2, 20261.0I was in here at 4pm 1/2/2026 the shift leader/manager was yelling over chicken nuggets to a young employee very loud! Then she goes on to start belittling the same person over cookies not going in DoorDash bag!! This is absolutely absurd!
- AWAngelin WalkerJan 1, 20262.0Food is typically good but the wait times for the mobile order are ridiculous even when the restaurant is not busy.
- SWscott warrenDec 13, 20251.0Went through the drive through, Atmosphere was great, wife and I were togather. Ordered 2 teas and a 6 piece nugget happy meal. Got it home and no nuggets, called to be told you'll need to come get them. I suggested that it be voiced to staff hey we missed the nuggets so there could be improvement. That's when I was told hope you have a better day. I let her know the only way I see to be sure I get my food, since she seemed unwilling to address it was to sit at the window and go through it to confirm it was right. She told me to do what I need to do!! So hope understand why I don't immediately drive away.
- BMbrieanne mccaslinDec 4, 20251.0One part of our party ordered at the register, we ordered at the kiosk, they got our food, been around 20 minutes we still haven't gotten ours. The place was super dirty, the drinks in the lobby were out.
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's dine-in service in Fort Smith, AR?
McDonald's in Fort Smith, AR is open daily from 5:00 AM to 11:00 PM for dine-in service.
When is McDonald's drive-thru available?
The drive-thru is open Monday to Wednesday and Sunday from 5:00 AM to 11:00 PM, and from Thursday to Saturday it is open from 5:00 AM until midnight.
What delivery options does McDonald's in Fort Smith offer?
McDonald's offers delivery with options including same-day and no-contact delivery services.
How can I order McDonald's food for delivery or pickup in Fort Smith?
You can order through the McDonald's App available on iOS and Android, or online via their delivery URL: https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's Fort Smith location?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's Fort Smith offer any loyalty rewards programs?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.
Is WiFi available at McDonald's in Fort Smith?
Yes, WiFi service is available at this McDonald's location.
What nearby restaurants can I visit around McDonald's Fort Smith?
Nearby dining options include Fianna Nutrition, El Super Taco, Mai Pad Thai Cuisine, Domino's Pizza, Krispy Krunchy Chicken, and Taco Bell, providing a variety of cuisines.
Are there any nearby spots for beauty and wellness near McDonald's Fort Smith?
Yes, nearby you can find Top Nails, Twilla MedSpa, Nail Designs, and Fantastic Sams for nail, hair, and skin care services.
What convenient services and locations are close to McDonald's Fort Smith?
Close by are Armstrong Bank and First National Bank of Fort Smith for banking needs, Circle K convenience store and gas station, and the park Columbus Acres for outdoor activities.