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McDonald's

3.7
(1417 reviews)

Business Details

9200 Hwy 71 S, Fort Smith, AR
72908, United States
(479) 648-3939
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9200 Hwy 71 S, Fort Smith, AR
72908, United States

Hours

Reviews

3.7
1,417 reviews
5 stars
547
4 stars
336
3 stars
252
2 stars
87
1 star
195

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food being served cold or improperly prepared.

Service Quality

Feedback highlighted inconsistent service, with some customers experiencing rude interactions and long wait times, particularly in the drive-thru.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others noted dirty tables and restrooms, indicating a lack of consistent maintenance.

Food Quality

Customers had mixed experiences with food quality, with some enjoying their meals while others complained about stale or poorly prepared items.

Customer Experience

Positive experiences were noted regarding friendly staff and a good atmosphere, particularly for families with children.
  • TB
    trinadad braca
    Feb 22, 2026
    1.0
    Floors are dirty in play area.
  • JB
    Jefferson Bee
    Feb 8, 2026
    1.0
    Ordered TWO big breakfasts with Hotcakes, a number 1 and number 7 meal. We got the food. But we're given 4 packs of butter and ONE fork set. No syrup, no jelly, no other condiments. It was not so busy in drive thru that the crew pushing orders out would forget these essential items.
  • MM
    Midtower
    Feb 7, 2026
    4.0
    Food was great. My only problem is every time I order a hot mocha the machine is down or cleaning. This has happened in 2 local stores maybe 6 times. What is up with that?
  • TF
    Thomas Farris
    Jan 2, 2026
    2.0
    Order sausage and egg biscuit as and orange juice. Just Received sausage biscuit no egg and water down juice
  • AR
    Amanda Ritter
    Jan 2, 2026
    1.0
    I was in here at 4pm 1/2/2026 the shift leader/manager was yelling over chicken nuggets to a young employee very loud! Then she goes on to start belittling the same person over cookies not going in DoorDash bag!! This is absolutely absurd!

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's dine-in service in Fort Smith, AR?

McDonald's in Fort Smith, AR is open daily from 5:00 AM to 11:00 PM for dine-in service.

When is McDonald's drive-thru available?

The drive-thru is open Monday to Wednesday and Sunday from 5:00 AM to 11:00 PM, and from Thursday to Saturday it is open from 5:00 AM until midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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