Brand Certified
McDonald's
3.7(1174 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
8311 Rogers Avenue, Fort Smith, AR
72903, United States
Certified by McDonald's • Mar 01, 2026
(479) 452-1204
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,174 reviews
5 stars
474
4 stars
265
3 stars
198
2 stars
93
1 star
144
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of friendly and rude service, with many expressing frustration over poor communication and order accuracy.
Food Quality
While some customers enjoyed the food, others complained about cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms.
Operational Issues
Several customers noted that the location is not actually open 24 hours as advertised, leading to confusion and dissatisfaction.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect food.
- DJDeborah JonesFeb 15, 20265.0Yoooooooo this is the best experience I’ve had at a McDonalds ever. It was late. I was tired and not expecting much. But Logan was kind and patient with me. They even had fresh cookies available. I’m in Fort Smith often and going forward if I want McDonalds I’d drive across town to go to this one. Side note: The apple pies were so fresh they were even good in the morning.
- RHRoyalyn HayesJan 9, 20265.0Service was friendly
- KKKaliJan 9, 20262.0Food was great.. but there was a woman with her hair down, and it was all the way down her back. No hair net. No nothing. No hat. I believe that has to be against something.
- BBBassin with BriceJan 6, 20261.0Somethings always broken or food is cold just always something man ha
- WKWanda KingDec 21, 20255.0Wow ! McDonald’s really out did themselves this time on the McCrispy Chicken Sandwich. You will be asking wheres the bun cause they truly didnt skimp on the chicken
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website