Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,043 reviews
5 stars
779
4 stars
464
3 stars
384
2 stars
148
1 star
268
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, particularly during night shifts.
Food Quality
Many reviews highlighted cold, poorly prepared food, with complaints about food safety and presentation.
Customer Experience
While some customers praised friendly staff and quick service, others expressed frustration with the overall lack of care and attention from employees.
Pricing Concerns
Several customers noted rising prices and questioned the value of the food compared to its quality.
- BGBarbra Geren4 days ago1.0Ordered a spicy deluxe sandwich and it’s pathetic its a more expensive sandwich and it doesn’t even have tomatos
- BCB C6 days ago5.0I love McDonald's for a quick Keto meal at a very affordable price. Two quarter pounder patties and a large Diet Coke for under five bucks. This location did great, cashier rang items up Á la carte and beef patties were served in a plastic container with cutlery and napkins. Quick drive thru service. I had a pleasant experience at this McDonald's.
- SBSebastian BrakeJan 4, 20261.030 minutes just for a couple cheeseburgers. Gave us the wrong order and took forever and a day to make it right. I watched a billion cars go through the drive thru before they even started on my order that they messed up and gave away to the wrong person. No sorry or anything
- KCKaren CarterDec 3, 20254.0Did the mobile order and took 25 minutes to get my food.....
- WGWesley GilchristNov 27, 20251.0Sat in the drive thru for 10 mins and no one answered. Went to the window and no one as well. Mid shift really needs to do sum instead of sitting and twiddling their thumbs.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4800 Towson Ave, Fort Smith?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday. From Thursday to Saturday, it remains open 24 hours a day.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:15 AM to 10:45 PM Monday through Wednesday and Sunday, and from 5:15 AM to 12:30 AM Thursday through Saturday.
Does this McDonald's offer a drive-thru? What are the hours for drive-thru service?
Yes, this location has a drive-thru. It operates from 5:00 AM to midnight Monday through Wednesday and Sunday. On Thursday through Saturday, it is open 24 hours.
What services does McDonald's at 4800 Towson Ave provide?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online or via an app for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food options include Little Caesars Pizza, Long John Silver's, Taco Bell, Arby's, and Subway, providing a variety of cuisines.
What nearby places can I visit before or after dining at McDonald's?
You can visit Ashbrook Apartments as a landmark, or shop at Crane Clothing Co. and Towson Pawn Too, which are nearby and provide shopping and fashion experiences.
Is there any nearby medical facility if I need assistance near the McDonald's location?
Yes, Mercy hospital and Mercy Clinic Primary Care - Towson are nearby medical centers available for health and medical needs.
Can I earn rewards or get special offers when ordering at this McDonald's?
Yes, through MyMcDonald's Rewards you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.