Brand Certified
McDonald's
3.6(1919 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4800 Towson Ave, Fort Smith, AR
72901, United States
Certified by McDonald's • Mar 01, 2026
(479) 646-7911
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,919 reviews
5 stars
726
4 stars
425
3 stars
362
2 stars
141
1 star
265
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported unprofessional service, rude staff, and long wait times, leading to a negative overall experience.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders and poor food quality, with customers expressing frustration over repeated mistakes.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not up to standard, contributing to dissatisfaction.
Management Issues
Feedback indicated a lack of effective management, with complaints about staff behavior and inadequate responses to customer concerns.
- CMCandice MarieJan 30, 20261.0Have had so many orders done wrong and calling again today to ask about why my food is always wrong and or nasty and if I should just go somewhere else and the manager said "I can tell my general manager about it, but if it's a reccuring thing then yes you should just go somewhere else". So I said oh okay thanks and hung up so this McDonald's needs new management because they do nothing and fix nothing and the service is very unprofessional and food is disgusting so follow my advice and the store manager advice and save yourself the trouble and go somewhere, anywhere else.
- EAElizabeth AlcarazJan 27, 20261.0Whoever is working Tuesday January 27th at 2:40pm shift….. I’ll say it nicely once go find another occupation… walk out!! And go home!! because you ain’t it for McDonald’s!! Absolutely disgrace to customer service! Hawktuah💩
- CJChristine Miller (Jerzy)Jan 26, 20265.0friendly service , quick , used mobile app
- BCB CJan 6, 20265.0I love McDonald's for a quick Keto meal at a very affordable price. Two quarter pounder patties and a large Diet Coke for under five bucks. This location did great, cashier rang items up Á la carte and beef patties were served in a plastic container with cutlery and napkins. Quick drive thru service. I had a pleasant experience at this McDonald's.
- SBSebastian BrakeJan 4, 20261.030 minutes just for a couple cheeseburgers. Gave us the wrong order and took forever and a day to make it right. I watched a billion cars go through the drive thru before they even started on my order that they messed up and gave away to the wrong person. No sorry or anything
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 4800 Towson Ave, Fort Smith?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday. From Thursday to Saturday, it remains open 24 hours a day.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:15 AM to 10:45 PM Monday through Wednesday and Sunday, and from 5:15 AM to 12:30 AM Thursday through Saturday.
Does this McDonald's offer a drive-thru? What are the hours for drive-thru service?
Yes, this location has a drive-thru. It operates from 5:00 AM to midnight Monday through Wednesday and Sunday. On Thursday through Saturday, it is open 24 hours.
What services does McDonald's at 4800 Towson Ave provide?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's food online or via an app for this location?
You can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's App available on the Apple App Store and Google Play Store.
Are there any nearby fast food options besides McDonald's?
Yes, nearby fast food options include Little Caesars Pizza, Long John Silver's, Taco Bell, Arby's, and Subway, providing a variety of cuisines.
What nearby places can I visit before or after dining at McDonald's?
You can visit Ashbrook Apartments as a landmark, or shop at Crane Clothing Co. and Towson Pawn Too, which are nearby and provide shopping and fashion experiences.
Is there any nearby medical facility if I need assistance near the McDonald's location?
Yes, Mercy hospital and Mercy Clinic Primary Care - Towson are nearby medical centers available for health and medical needs.
Can I earn rewards or get special offers when ordering at this McDonald's?
Yes, through MyMcDonald's Rewards you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website