Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,783 reviews
5 stars
701
4 stars
428
3 stars
338
2 stars
109
1 star
207
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Service Quality
Service experiences varied widely, with some praising friendly staff while others noted rudeness and slow service.
Food Quality
Food quality was inconsistent, with complaints about overcooked items and cold food, but some customers found it satisfactory.
Cleanliness
The restaurant was noted for being clean and well-maintained by some, while others reported unsanitary conditions.
Drive-Thru Efficiency
Drive-thru wait times were frequently mentioned, with some customers experiencing long waits.
- AKAllen Kamal2 days ago1.0Always missing items. the only reason i go there because my kids. shawn was the manager, called but no apology or anything extra. 20 minutes drive back and forth. Very disappointing performance.
- KKKevinDec 24, 20253.0It is what it is. Okay, food. Service is okay. You have to order on a kiosk most of the time which I don't like. The atmosphere is well 100% McDonald's need I say anymore.
- ALAriah LuizDec 10, 20251.0If no stars was an option id click it. Went to get a coffee at 9:30pm using points only for the drive thru to be coned off. Changed the order to curbside and sat for 15 minutes for employees to constantly be looking out the window and quickly ducking back. I got the hint that they weren’t going to bring it out or have the decency to say anything to me. Never did get my drink. I wasn’t the only one though, other people were waiting as well.
- BMBilly Jack MooreDec 7, 20252.0Always too salty...skip it for Jesus chicken around back.
- HHHaileighDec 6, 20251.0They messed up my burger, I told them they fixed it.. it it wasn’t fixed it was still messed up, one of their adittudes just made me not wanna go back theough a third time, I would have if I could control my temper better!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's dine-in service?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the drive-through hours at McDonald's?
The drive-through is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 4900 Old Greenwood Road, Fort Smith, AR 72903, USA.
Does McDonald's at this location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What nearby fast food options are available besides McDonald's?
Nearby fast food options include another McDonald's and Chick-fil-A, both offering convenient choices if you're in the area.
Are there nearby government services close to McDonald's?
Yes, US Citizenship and Immigration Services and U.S. Immigration and Customs Enforcement are located nearby, which can be helpful if visiting these offices before or after your meal.
What beauty and wellness services can I find near McDonald's?
Nearby you can find Salon Adorn, Hair by Comstock, and Hair & Skin by Shyla Keck for beauty and spa services, perfect for combining errands or relaxation with your visit.