Brand Certified
McDonald's
3.7(1785 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
4900 Old Greenwood Road, Fort Smith, AR
72903, United States
Certified by McDonald's • Mar 01, 2026
(479) 648-0385
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,785 reviews
5 stars
701
4 stars
429
3 stars
338
2 stars
109
1 star
208
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Service experiences varied widely, with some praising friendly staff while others noted rudeness and poor communication.
Food Quality
Food quality was inconsistent, with complaints about overcooked items and cold food, but some customers found it satisfactory.
Cleanliness
The cleanliness of the location received mixed reviews, with some praising it while others reported unsanitary conditions.
Speed of Service
Customers experienced long wait times, particularly during busy hours, affecting overall satisfaction.
- JVJimmy VinesFeb 24, 20261.0This location has a morning shift problem. Last 3 out of 5 times I've been there, they got my order wrong. One employee didn't know something was on the menu. Then this morning, they got my order wrong again, and while I was explaining it.... the lady who should not be dealing with people got upset, told me I was being rude and slammed the window shut. So if you go to this location, just know your order will likely be wrong and you will likely deal with at least 1 Karen that needs communication skills and emotion control. I go this location only because of ease. Its the last time though.
- PKPastor Stan KingJan 23, 20264.0American staple, you know what you are getting time in and time out. Quick food and best fries.
- KHK C hanJan 18, 20265.0If you order big breakfast to go, they may forget something at different times. Butter, salt or pepper, etc.
- AKAllen KamalJan 10, 20261.0Always missing items. the only reason i go there because my kids. shawn was the manager, called but no apology or anything extra. 20 minutes drive back and forth. Very disappointing performance.
- KKKevinDec 24, 20253.0It is what it is. Okay, food. Service is okay. You have to order on a kiosk most of the time which I don't like. The atmosphere is well 100% McDonald's need I say anymore.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's dine-in service?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.
What delivery and pickup services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the drive-through hours at McDonald's?
The drive-through is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and 24 hours Thursday through Saturday.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
It is located at 4900 Old Greenwood Road, Fort Smith, AR 72903, USA.
Does McDonald's at this location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
What nearby fast food options are available besides McDonald's?
Nearby fast food options include another McDonald's and Chick-fil-A, both offering convenient choices if you're in the area.
Are there nearby government services close to McDonald's?
Yes, US Citizenship and Immigration Services and U.S. Immigration and Customs Enforcement are located nearby, which can be helpful if visiting these offices before or after your meal.
What beauty and wellness services can I find near McDonald's?
Nearby you can find Salon Adorn, Hair by Comstock, and Hair & Skin by Shyla Keck for beauty and spa services, perfect for combining errands or relaxation with your visit.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website