Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,999 reviews
5 stars
795
4 stars
407
3 stars
366
2 stars
144
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with several customers experiencing food safety concerns.
Cleanliness
Customers frequently noted dirty tables and unsanitary conditions in the restaurant and bathrooms.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- DDDaniaJan 3, 20265.0I WISH IT HAD A 3RD LANE.. That way more people can get in and out faster .. fries are never HOT.. always barely warm
- AGAndrew GriffithJan 2, 20261.0Been waiting in the drive-thru line for 30 to 35 minutes they do not know how to manage their time well at all
- WTWalking TestimonyDec 30, 20251.0Was very rude at 9:42pm
- SSShawna SeatonDec 8, 20255.0I came through the very packed drive through(moving fast) with an issue from another location. Nikita the manager was super helpful with resolving our problem. Very polite and helpful. I will be using this location from now on.
- KCKelly ChanceyNov 22, 20251.0I did a mobile order for curbside, never got my order. Went inside to get it, there were 10 other people waiting for their food and one person at the register. Finally just left because I never got my food. Called to get a refund, was on hold for 10 mins and then told I had to be in person to get my money back. Never go to this location.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2221 Grand Ave, Fort Smith?
McDonald's at 2221 Grand Ave, Fort Smith is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery services including same-day and no-contact delivery.
Can I use the drive-thru at this McDonald's any time?
Yes, the drive-thru is open 24/7 every day of the week.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I place an order online or via app for McDonald's at this location?
You can order through the McDonald's app available on iOS and Android or visit https://mcdonalds.smart.link/mjuu1ggdi to place an order online.
Are there other fast food options near McDonald's at 2221 Grand Ave?
Yes, nearby fast food options include Taco Bell, George's Restaurant, Fry Daddy's, Pizza Hut, and El Super Taco.
What local businesses can I visit near McDonald's for dessert or snacks?
Nearby places for dessert and snacks include Vargas Fruteria (ice cream and smoothies), Shipley Do-Nuts, and Sharky's Shaved Ice.
Are there any useful services or shops near this McDonald's location?
Yes, nearby you can find Metro by T-Mobile for mobile services, First National Bank of Fort Smith, AutoZone for automotive parts, and Greenwood Beauty Salon for beauty treatments.