Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fort Smith, AR for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers expressed dissatisfaction with the quality of food, particularly donuts and breakfast items, often describing them as stale or poorly prepared.
Customer Service
Customer service experiences varied widely; while some employees received praise for their friendliness, many reviews highlighted rude or inattentive staff.
Order Accuracy
Numerous customers reported issues with incorrect orders and items being unavailable, leading to frustration and disappointment.
Cleanliness and Maintenance
Several reviews mentioned cleanliness issues and equipment problems, such as running out of donuts or having unsanitary conditions.
Speed of Service
Customers frequently noted long wait times and slow service, particularly during peak hours.
KP
kyleigh pfeifer
Jan 3, 2026
2.0
went with my friend and the lobby was closed at 1pm, no big deal just went through the drive thru. we ordered avocado toast, hashbrowns, and a donut. she said the donut wasn’t great but it was also 1pm so i’m sure it was sitting out since the morning so not a big deal. the hashbrowns were horrible like i couldn’t even eat them. and the avocado toast was also pretty disgusting. the “toast” wasn’t even toasted it was just bread.. soggy bread at that. and the avocado was kind of gross too. the employees were super nice tho!
BJ
Betty James
Dec 16, 2025
3.0
Coffee way too strong, Donuts not great and over priced
SK
S. Ken.
Dec 8, 2025
5.0
Affordable, and Dunkin is always a nostalgia thing for me. No matter where I lived there was a DD and their chocolate cake and old fashion donuts never disappoint. The steaming peppermint mocha was wonderful.
GH
GenXZ Holdings
Nov 23, 2025
4.0
My review is for a specific Dunkin employee —DJ. I received excellent, courteous service! Some other reviews have noted poor customer service and, I would agree, depending on the individual encountered. The Dunkin employees at this location are typically unfriendly and lack good customer service skills. However, to my surprise one day, I meant DJ at the window. D.J. Was very friendly, courteous, and professional. I received atypical service with DJ — I prefer Dunkin over Starbucks coffee but the customer service at these two local business are night and day.
CC
Colton
Nov 16, 2025
1.0
There is no words in the english dictionary that describes how disgusted i am. The service was horrible, you know what horrible is a understatement. Firstly the person taking my order had a horrible attitude, was severely impatient. So after ordering i pulled up too the window of the drive through, Where he read my order outloud THREE TIMES after “Confirming” that the order was right, (he looked through the bag himself) So i took the bag and looked through it myself when i found that i was missing a sandwich, i asked for it politely with manners, for him to reply with “You were not charged for it so your not getting it” The said sandwich was literally on the receipt and he was trying too refuse too give it too us. So after i got the sandwich with an argument and me having too pay for it AGAIN even though it was on the receipt. I thought i had everything so i pulled off into a parking spot and i went too distribute the food when i realized i was missing a bagel that was for a THREE year old who was sick and could only really hold down the said bagel due too a weak stomach and throwing up. So me being so frustrated i just didnt go back in and decided too go somewhere else for his food, he had too wait another 45 minutes too eat and was crying about how hungry he was. Then after that i went too eat my sandwich and noticed it had cheese after me eating half of it, when I said im severely allergic too cheese directly too the person that took the order. Now im sick! (this hurts me too write this because dunkin is my favorite food chain)
What are the operating hours of Dunkin' in Fort Smith, AR?
Dunkin' in Fort Smith, AR is open daily from 5:00 AM to 8:00 PM.
What special drinks are available during the holiday season at Dunkin'?
During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services.
What payment methods does Dunkin' accept?
Dunkin' accepts both debit and credit cards for payment.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location has a drive-thru service for convenient ordering.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab-and-go experience.
What are some nearby places of interest to Dunkin' in Fort Smith, AR?
Nearby places include The Exchange Network ATM, JAM mart #6 convenience store, Valero gas station and convenience store, Candlewood Suites hotel, and Slim Chickens restaurant.
How can nearby gas stations like Valero and JAM Mart be helpful to Dunkin' customers?
Customers can refuel their vehicles at nearby gas stations like Valero and JAM Mart while stopping by Dunkin' for coffee and breakfast, making it convenient to grab food and fuel in one trip.
Are there nearby hotels near Dunkin' in Fort Smith for travelers?
Yes, nearby hotels include Candlewood Suites Fort Smith and Home2 Suites by Hilton Fort Smith, ideal for travelers looking to enjoy a meal or coffee at Dunkin' close to their accommodation.