Business Details
About
Mexican Restaurant
Chipotle Fort Smith is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
543 reviews
5 stars
142
4 stars
64
3 stars
46
2 stars
51
1 star
240
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about small portion sizes and feeling ripped off for the price paid.
Cleanliness
Numerous reviews highlighted the dirty dining area and unsanitary conditions, including dirty tables and floors.
Customer Service
Several customers reported rude and unprofessional behavior from staff, including poor service and lack of training.
Food Quality
Feedback indicated inconsistent food quality, with reports of stale items, poorly prepared food, and even food safety concerns.
Pricing
Customers frequently mentioned that the food was overpriced for the quality and portion sizes received.
- HTHaylee TalbertDec 30, 20251.0Ordered on Uber Eats. They forgot a side of chips and side of rice with my quesadilla. Not to mention there was barely any food in the bowls and they gave us the smallest quesadilla I’ve ever seen in my life. My delivery driver also messaged me and told me that they had awful customer service.
- LWLyndsey WaltonNov 30, 20252.0They are supposed to load you up on food and make sure you get what you pay for. Instead they shook my food off of the spoon and barely gave me any meats which made me have to do a double order of meat. Which costs more. Nothing like chipotle in Colorado, they take huge scoops and try not to drop anything off of the spoon. Hopefully they work on this and stop ripping people off.
- VHV HNov 28, 20253.0Food and service were good, but dining area was terrible as normal for this location. I would like to suggest that Chipotle leave containers of sanitizer wipes on the table. That way if employees are not going to clean up the place, at least customers could take care of it themselves.
- EDEthan DoanNov 26, 20251.0It was one get one free at chipotle November 26 4:41pm, I asked the worker if it was he charged me 28! He did not give me the discount even though I told him, no refund no discount nothing. He charged me but when he went to the next customer he gave the discount to the other family! I am furious that chipotles customer service is like this, I even asked for his name and he did not give it out either. I have no clue why he would do this but I usually never give bad reviews but this was the worst experience I have ever been to. How can you promise a BOGO deal and give it to another person but not me????
- BMBrandon MorrisonNov 19, 20255.0Since this location opened, I’ve had plenty to complain about — food, service, the whole deal. With two daughters, my wife and I don’t eat fast food in-house anymore; we always order in. After taking a couple of years off from Chipotle, we decided to give this spot another chance a few months back… and I’ve got to say, the last three orders have been spot-on. If you haven’t ordered from this location lately, give them another shot. I’m glad I did.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Fort Smith?
Chipotle Mexican Grill in Fort Smith is open daily from 10:45 AM to 10:30 PM.
Where is Chipotle Mexican Grill located in Fort Smith?
The restaurant is located at 6205 Rogers Ave, Sebastian, Fort Smith, AR 72903, United States.
How can I contact Chipotle Mexican Grill in Fort Smith?
You can contact them by phone at +1 479-397-3244 or email at AR.4468.FortSmith@chipotle.com.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online through their official site at https://order.chipotle.com/ or via their Apple app.
What type of food is served at Chipotle Mexican Grill in Fort Smith?
They serve customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What is Chipotle’s commitment to food quality in Fort Smith?
Chipotle uses only 53 real ingredients without artificial colors, flavors, or preservatives, sourcing from farms that practice humane and sustainable farming.
Are there nearby places to visit after dining at Chipotle in Fort Smith?
Yes, you can visit Cold Stone Creamery for ice cream or Starbucks for coffee nearby, perfect for dessert or a drink after your meal.
Is there an accommodation option nearby Chipotle Mexican Grill, Fort Smith?
Yes, nearby hotels include Hampton Inn Fort Smith, Hampton by Hilton, Motel 6, and Days Inn, convenient for guests looking to stay close.
Can I find entertainment spots close to Chipotle Fort Smith?
Contender eSports, offering gaming and adult entertainment, is close by, providing fun activities before or after your meal.
What other dining options are available near Chipotle Mexican Grill in Fort Smith?
Nearby restaurants include Logan’s Roadhouse, TGI Fridays, Hooters, and Hangar 54 Pizza for diverse eating choices around the area.