Chipotle Mexican Grill

2.7
529 reviews
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About

Mexican Restaurant
Chipotle Fort Smith is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
6205 Rogers Ave, Fort Smith, AR
72903, United States

Hours

Reviews

2.7
529 reviews
5 stars
139
4 stars
64
3 stars
45
2 stars
50
1 star
231

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables and food debris on the floor.

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many feeling ignored or rushed during their visits.

Food Quality

There were numerous complaints about the food being stale, poorly prepared, or lacking in freshness, with some customers experiencing foodborne illness.

Portion Sizes

Many reviews mentioned that portion sizes were small and inconsistent, leading to dissatisfaction with the value for money.

Ingredient Availability

Several customers noted that the restaurant was often out of key ingredients, impacting their ability to order what they wanted.
  • BM
    Brandon Morrison
    5 days ago
    5.0
    Since this location opened, I’ve had plenty to complain about — food, service, the whole deal. With two daughters, my wife and I don’t eat fast food in-house anymore; we always order in. After taking a couple of years off from Chipotle, we decided to give this spot another chance a few months back… and I’ve got to say, the last three orders have been spot-on. If you haven’t ordered from this location lately, give them another shot. I’m glad I did.
  • SM
    Senthil Mathur
    5 days ago
    5.0
    Was a good experience visiting a know restaurant in a new town. 🙂
  • LS
    Leah Smith
    6 days ago
    1.0
    i'm sorry if you're having a bad day but don't take it out on my burrito. so sloppy it was falling apart and I couldn't even eat it
  • HH
    Hailey Henriquez
    Nov 11, 2025
    1.0
    got food poisoning, chips were stale and salty too
  • DS
    Donnie Sixx
    Nov 9, 2025
    1.0
    Terrible. 62$ for 2 bowls cheese dip and drinks. The worst chewy meat I’ve ever had. Couldn’t even eat the meat in my 60$ bowl of rice beans cheese and meat. Quoda is better. Better food and definitely lower price, trash place.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Fort Smith?

Chipotle Mexican Grill in Fort Smith is open daily from 10:45 AM to 10:30 PM.

Where is Chipotle Mexican Grill located in Fort Smith?

The restaurant is located at 6205 Rogers Ave, Sebastian, Fort Smith, AR 72903, United States.