Arby's

4.1
820 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
4915 Towson Ave, Fort Smith, AR
72901, United States

Hours

Reviews

4.1
820 reviews
5 stars
416
4 stars
223
3 stars
105
2 stars
29
1 star
47

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the food as delicious and fresh, though there were complaints about cold items and incorrect orders.

Service Experience

While many reviews highlighted friendly and helpful staff, there were notable instances of rude service and delays, particularly during peak hours.

Cleanliness

The dining area was generally reported as clean, contributing positively to the overall experience.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, impacting their satisfaction.
  • TM
    Tim Moore
    Dec 30, 2025
    5.0
    Eat here weekly. Foods great and fast service
  • BC
    Ben Cahoon
    Dec 15, 2025
    5.0
    I can’t say enough good things about this Arby’s location, friendly and helpful staff, hot fresh delicious food, and super clean dining room.
  • SW
    Stephanie Welch
    Dec 2, 2025
    5.0
    It looks pretty clean to me , the food Is great and the employees are very friendly 🙂🤎
  • AM
    Amber McLain
    Nov 19, 2025
    5.0
    Food was delicious and Shawn the employee was very kind.
  • MD
    Michael Dry
    Nov 9, 2025
    5.0
    This location had very fast and courteous customer service. My large custom order was perfect the first time. I had no complaints and the food was great!