Brand Certified
Arby's
4.1(825 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
4915 Towson Ave, Fort Smith, AR
72901, United States
Certified by Arby's • Mar 01, 2026
(479) 646-9384
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/ar/fort-smith/4915-towson-ave/store-1191
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.1
825 reviews
5 stars
419
4 stars
223
3 stars
105
2 stars
29
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and delicious while others were cold or improperly prepared.
Customer Service
Service experiences varied widely; some customers praised friendly staff, while others reported rude or inattentive service.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Cleanliness
The dining area was generally noted as clean, contributing positively to the dining experience.
Speed of Service
Service speed was inconsistent, with some customers experiencing quick service while others faced long wait times.
- K1Kuei 12Feb 14, 20261.0I ordered a fish sandwich, and I ordered it made fresh. The cashier said, "no problem". There were no other customers in the building, so they were in no rush. What did they do? They microwaved it. It was chewy, rubbery and nasty. I took 2 bites and threw it away. Food is much to expensive to be eating reheated garbage! I went to Whataburger and they had no problem making one fresh. Bye Arby's. I have had enough.
- IIIttybittyFeb 4, 20261.0This was the WORSE COSUTMER SERVICE. The lady at the window I believe her name was Kayla S was rude she didn't smileabd she was not polite at all. She needs to learn to pay attention and to be friendly or GET OUT OF FOOD SERVICE .
- TMTim MooreDec 30, 20255.0Eat here weekly. Foods great and fast service
- BCBen CahoonDec 15, 20255.0I can’t say enough good things about this Arby’s location, friendly and helpful staff, hot fresh delicious food, and super clean dining room.
- SWStephanie WelchDec 2, 20255.0It looks pretty clean to me , the food Is great and the employees are very friendly 🙂🤎
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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