McDonald's

3.4
2227 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2301 N Washington St, Forrest City, AR
72335, United States

Hours

Reviews

3.4
2,227 reviews
5 stars
763
4 stars
419
3 stars
368
2 stars
230
1 star
447

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.

Cleanliness

Customers consistently reported unsanitary conditions in the restaurant and restrooms, with many noting dirty tables and unkempt facilities.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing dissatisfaction with the freshness and taste of their meals.

Customer Experience

While some customers had positive experiences with friendly staff and good food, these were overshadowed by a significant number of negative reviews detailing poor service and management issues.
  • EB
    Emily Brothers
    5 days ago
    4.0
    The breakfast was good but my boyfriend didn't really care too much for the steak biscuit. The bathrooms were clean but had a choking smell of bleach. The parking lot was a little dirty, needs to be swept.
  • MH
    Michele Heidari
    Jan 4, 2026
    1.0
    The person working the drive through sounded like they just rolled out of bed. Not friendly at all and almost felt as if they were bothered by having to take our order. Hard to understand as they basically just mumbled to us.
  • JK
    Josh Koelker
    Dec 28, 2025
    1.0
    Staff was rude and gave me attitude when I used the ‘at table’ feature in the app, and didnt pick up my food from the counter. Food was cold. She also forgot my drink and didn’t get me one when I let her know. She said I had to go up to the front to get my drink, then didn’t even get me one when I went up. Food was slow too, well over 15 minutes. Atmosphere was bad, dirty tables and trash. Don’t recommend this location.
  • CD
    Catherine DaCosta
    Dec 26, 2025
    1.0
    Arrived and used the restroom before we ordered. There was no TP in the stall. Went to wash hands and neither faucet worked. Walked out and mentioned it to my husband, and he said he knew why...because there was a lake of water in the men's restroom. Ordered our food. Two kids meals, one with bacon on hamburger. That never was put on the ticket, so he did not have bacon. My bacon mcdouble was the smallest sandwich I have ever seen at a McDonald's. My son who had a kid's burger said his looked larger. I had to agree. The coke from the machine tasted horrible, the Sprite was just carbonated water, and the second machine was completely nonfunctioning. Then, my husband's quarter pounder with cheese...had no bottom bun. Since we ordered in store and left to get back on the road, we were unable to return to have this fixed.
  • JJ
    James
    Dec 16, 2025
    1.0
    The FIRST negative review I’ve ever wrote. I know for a fact this double cheeseburger has to be at least 3 hours old. Based on how crusty it is I’m thinking they made it 8 hours ago. How rude is it to serve someone who just got off work a sandwich this old? Since they served this food to me and I’m here. They wipe the tables with dirty rags. You can see the dirty streaks have dried. Think of your car when it rains and the wipers are old. It leaves a smear. The fountain drinks, napkin holders, straw/lid area are covered in splash from previous messes that also weren’t cleaned properly. To be honest, I doubt it’s cleaned more than weekly, it can’t be that dirty if it’s cleaned daily.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Forrest City?

McDonald's in Forrest City is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru?

Yes, the McDonald's location in Forrest City offers a 24/7 drive-thru service.