Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Cleanliness
Many customers reported unsanitary conditions in the restaurant and bathrooms, with complaints about dirty tables and trash.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to frustration.
Food Quality
Mixed feedback on food quality, with some praising fresh and hot meals while others reported cold or poorly prepared food.
Staff Attitude
There were multiple mentions of staff having a negative attitude, with some employees being described as lazy or unprofessional.
NN
Novicity
2 days ago
1.0
I ordered on the app and upon getting to the mic, nobody answered for several minutes. I drove up to the window and after about 5 minutes did someone show up to tell me that it would take 30 minutes to make my order (3 regular meals) since nothing was prepped. She told me she'd wave me over when it was ready but after 40 minutes I went back to the window. The previous worker was long gone and I was told by someone else that my order would not be made since it was past the time for dinner (I made the mobile order WAY before breakfast started)- they had no plans of making my order of refunding me, and had let me sit there for 40 minutes just to tell me to figure it out on my own. Their attitude was not great and I really don't like to leave reviews like this but if you have the choice to do so, I'd say travel 30 minutes down the road to the next McDonald's to avoid this and you'll wait less time in the end.
KT
Kendra Thomas
4 days ago
5.0
HOT & FRESH EVERYTIME.
KC
Kim Campbell
Nov 9, 2025
2.0
Who serves cold hash browns?
KR
Kevin Reyes
Nov 1, 2025
1.0
If you’re looking for attitude while placing your order and having your order made incorrectly, this is the place for you! The lady taking my order in the drive thru got frustrated when she asked me if I wanted a “4 for 4” after I asked for a McDouble meal. In an annoyed tone she asked “what drink and sauce”. After grabbing it from the worker that was high and stuck out of her mind, I paid and left. They gave me the incorrect sauce, the burger was sloppily made and for once tasted different than it has ever before. So yeah if you’re having a great day and looking for some way to screw it up, this is the place to go!
MC
Marena Cruces
Oct 18, 2025
5.0
Just stopped in for a quick bite while traveling through. Food was fast, fresh and employees were friendly.