Taco Bell

Reviews

• TH

  Ty Harris

  Oct 30, 2025
  1.0
  Soggy and cold with an empty drive thru. Probably why I got my food 30 seconds after I ordered…because it was made before I ordered. It is consistently terrible but stays in business because traffic is terrible and there aren’t good fast food options west of the interstate.
• AA

  Annie

  Oct 29, 2025
  1.0
  HORRIBLE SERVICE. Super slow, always messed up my order, they just don’t seem to care about anything at this location.
• CR

  Cathy Ross

  Oct 27, 2025
  1.0
  I never have had a problem at this location!!!!! Tonight the customer service just wasn’t any good. I ordered my food and told her I wanted number 1 with 2 BEEF chalupas and make the hard taco soft please!! Then waited in the drive through for at least 15 minutes for one car ahead of me. I pulled up to the window and asked why I’m being charged for .80 cents because my meal comes with the drink? Because it’s a specialty drink I said ok just please give me a normal drink!!! Hands me my food then gets my drink and said oh ya I forgot to tell you the ice machine doesn’t work so I got a hot soda. She could have explained that to me from the beginning customers think they are getting ice cold drinks with their meal. Then I get down the road to find out my chalupa’s are chicken!!!! And no sauce packets. Absolutely no explaining to the customers or no customer service at all. And while I was at the window waiting for my food employees were just going in and out the front door just hanging out outside. What kind of people are being hired these days? If the employees actually were working while there then maybe the wait wouldn’t be so long either
• RS

  Rachael Still

  Oct 20, 2025
  1.0
  I’ve tried giving this specific Taco Bell a chance more than a couple of times and after today, will not be going back to this specific location. Other locations have been great, this one doesn’t seem to care what they hand out of the window, and forget about it if you have any type of “special request”. They messed up an order 3 times and I just don’t want to go back another time to have them “fix” it yet again. I ordered one of the most popular menu items: a 5 layer burrito. The only things I asked to be changed on my 5 layer was to swap the beef for chicken, add rice, and have it grilled. The first time they gave me a 5 layer with no meat at all and with no added rice, so it was all beans and cheese. The second time of trying to fix the first mistake, they gave me a regular burrito, with only chicken and sour cream. My husband ended up taking both items back over because I didn’t want to deal with them, and he told them the issue, and the workers claimed they remade it correctly. When he showed them what they made, the worker told him “that’s not what I made”….how did we get the item, then? Third time when they gave the 3rd re-made 5 layer, it still wasn’t a true 5-layer because it didn’t have the extra wrap of the nacho cheese layer, but everything else was correct. It’s just the little things that all added up. I normally don’t even write reviews but this was very frustrating for it just being a fast food experience.
• JE

  Jordan Estes

  Oct 14, 2025
  1.0
  It's only right maybe half the time and when it is it's like it sat there since before you even knew you wanted it. Constant bad attitudes and watching people work 2 mins out of every 10 when they are packed. Too much playing behind the line and no leadership or discipline. Mgmt needs to undergo a training refresher to lead and direct better.

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