Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Food quality was inconsistent, with complaints about items being cold, incorrect, or poorly prepared.
Positive Staff Experiences
Some customers praised specific staff members for their helpfulness and friendliness, highlighting positive interactions.
App and Ordering Problems
Customers experienced issues with the app, including glitches and problems with order accuracy.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly regarding charges for sauces and the value of certain menu items.