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McDonald's

3.4
(1799 reviews)

Business Details

1641 N College Ave, Fayetteville, AR
72701, United States
(479) 521-1767
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1641 N College Ave, Fayetteville, AR
72701, United States

Hours

Reviews

3.4
1,799 reviews
5 stars
592
4 stars
376
3 stars
294
2 stars
151
1 star
386

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful behavior from employees, particularly during late hours.

Wait Times

Many customers experienced excessively long wait times, often exceeding 30 minutes for orders, even when the restaurant was not busy.

Food Quality

Several customers reported receiving cold, soggy, or incorrect food orders, leading to dissatisfaction.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and floors.

Staffing Issues

Frequent mentions of understaffing and poor management contributed to the overall negative experience.
  • HM
    Henry Martinez
    Feb 19, 2026
    1.0
    Forgot items on order took 25 minutes to get them inside was dirty
  • MC
    Michael Carson
    Jan 8, 2026
    2.0
    The employees at the window serving the food in the drive through was very rude 😕
  • JD
    Jazlin Diaz
    Dec 30, 2025
    1.0
    Food took 30 MINUTES for 2 meals and when I confronted the manager she said it was due to her being in the bathroom then walks away. If you’re not happy working somewhere leave 😂😂
  • FS
    Flyin Swann
    Dec 30, 2025
    1.0
    Soggy food. Cold fries.
  • MB
    Mary Burkhart
    Dec 14, 2025
    1.0
    This place is absolutely disgusting and terrible customer service. We waited in line for 20 minutes or more for cold food and I got a white milk for my daughter which smelt rotten. The employee was disrespectful to me and so rude acting like I was some idiot. I don’t care what the dates say the milk smelt as if it had spoiled or been sitting out too long. The employee treated us awful and when told he was being disrespectful and rude called us a holes stating we were in “his parking lot” I don’t know what this Mcds is doing but it should probably get new employees. The lady on the phone wasn’t too helpful either why would I drive all the way back with a full milk claiming it smelt gross if it didn’t. That’s dumb and a waste of my time. It’s not that hard to be understanding or have good customer service. Please do better. I guess at least they tried to give us fresh fries but they still taste old so idk how that’s even possible… never coming back here. The employee literally was asking my husband what he was going to do about it when he started cussing my husband out and my husband told him to go away like what the heck this is a professional business not a high school. I had to waste all the food and go to a completely different restaurant because the food was so old and disgusting. I’ll be calling corporate to report this ridiculous behavior

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Fayetteville, AR?

McDonald's Fayetteville location is open 24 hours every day, providing continuous service through all days of the week.

When is the drive-thru at McDonald's Fayetteville available?

The drive-thru is open 24 hours a day, seven days a week at this McDonald's location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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