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McDonald's

3.5
(930 reviews)

Business Details

1200 W Wilson, Fayetteville, AR
72701, United States
(479) 444-1964
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1200 W Wilson, Fayetteville, AR
72701, United States

Hours

Reviews

3.5
930 reviews
5 stars
323
4 stars
199
3 stars
161
2 stars
80
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

While some staff members received praise for their friendliness, a significant number of reviews mentioned rude or unhelpful employees.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold or stale items and incorrect preparation.

Kiosk Usage

Several customers complained about being forced to use kiosks for ordering, which they found inconvenient and frustrating.
  • AA
    Amber
    4 days ago
    2.0
    I am sick and tired of trying to get a coffee in the afternoon and the excuses it’s down. Coffee pots don’t go down and if you have to clean it, you’re talking about a couple minutes. I would advise everybody to avoid the coffee situation altogether because there is some stigma that coffee must be drank In the morning. If this is some kind of problem, I’m sure the countless meetings before they introduced. This could have fixed this simple problem by having two different stations for it. That way when you must do whatever magic trick you do to the one coffee machine the other one is still up and running.
  • AW
    Addy Watkins
    Feb 14, 2026
    1.0
    Normally we like this location but today was awful. The lady taking our order was very rude to the point I wanted to drive off. She rushed us when taking the order we didn’t even finish what we were ordering and she had already gave us the total and sent us on our way. I would understand if we were taking a while or was rude back but the fact that we didn’t take long was pretty frustrating. Also when I asked for the name one of the ladies asked why I told her why and she said she wouldn’t give me the girls name but she’d give me hers. She was also rude. Her name was Ashley very poor service. Which I guess I kinda should’ve expected it from McDonalds. The other girl that originally took our order I didn’t her name but she had glasses and dark hair. As we drove off she looked at me smirked then through up a peace sign like she got away with what she did. Really people. Really. I won’t be coming back and we give these people a lot of service.
  • AA
    Amanda Ault
    Jan 11, 2026
    5.0
    The fastest drive thru that I have ever seen. Always friendly at the window
  • TK
    Tracy Kron
    Jan 8, 2026
    5.0
    Melanie went above and beyond to help me learn how to use the ordering kiosk. She explained it,showed me how to download the McDonald's app,she walked me through the steps start to finish. She was super friendly, and she came by our table to check on us to see if we needed a drink refill or if we were happy with our food. Every McDonald's needs a "Melanie" we'll be stopping by again every time we go to Fayetteville.
  • SF
    Sam F
    Dec 23, 2025
    1.0
    Slower than molasses in winter time at the drive-thru

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 1200 W Wilson, Fayetteville?

McDonald's at 1200 W Wilson is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery service is available daily from 5:00 AM to 11:45 PM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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