McDonald's

3.5
921 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1200 W Wilson, Fayetteville, AR
72701, United States

Hours

Reviews

3.5
921 reviews
5 stars
321
4 stars
199
3 stars
160
2 stars
79
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and incorrect orders, leading to a negative overall experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food preparation.

Staff Attitude

While some employees received praise for their friendliness, a significant number of reviews mentioned a lack of professionalism and negative attitudes from staff.

Food Quality

Customers expressed dissatisfaction with the quality of food, noting that items were often cold, stale, or not prepared correctly.

Kiosk Usage

Several customers complained about being forced to use kiosks for ordering, which contributed to frustration and dissatisfaction.
  • HM
    Hannah Maki
    5 days ago
    4.0
    The manager with long blondish hair and chunky build should be removed. She is rude and abrasive, does not give a crap about her customers. I hope she reads this too.
  • ZC
    Zoee Corder
    Nov 10, 2025
    1.0
    I'd never eat here again fries chewy old and cold nuggets have been fried at least three times before and my burger cold not to mention the servers knocked over my frappe and they had a bad attitude they saw me then straight up ignored me after making eye contact
  • BB
    Brittany B
    Nov 2, 2025
    5.0
    To the manager on shift around 1:20 pm on Nov 2nd, thank you for all that you did to remedy my issue. I had a quarter pounder earlier in the day through drive through that was cold and you got me a new one that was fresh later on when I could pick up again. Even though it was crazy hectic and it took awhile, you got it resolved and even gave me a free pie without me asking, thank you.
  • RR
    Raven Rodriguez
    Oct 31, 2025
    1.0
    No DO NOT GO HERE! I don’t know what is going on… We tried to give the lady grace thinking maybe it was here first day, but after looking at the reviews they do this all the time. STAY AWAY. Edit: wrote the first part of this before we went back into the McDonald’s and asked for them to correct our order because we we’re supposed to get three sausage egg McMuffin meals can they gave us a Mc griddle meal and ham instead of sausage. The lady that “helped” us was quite rude, but she did correct her order. When I was on the last few bites of my sausage egg muffin that they corrected I bit into an eggshell…
  • JJ
    Jaye
    Oct 23, 2025
    1.0
    Terrible location. I know McDonald's isn't the healthiest but my goodness they cannot get a simple order right. The quarter lb didnt come with cheese or pickles and they forgot two large fries, you know, the one that comes with the meal...I then ask for ketchup and the lady says it doesn't make it in the bag if its not on the order. Well I guess the fries don't either and I had those on my order. Drive past this location, don't stop, keep driving. Don't try to win me back over with your replies either Mcds. Don't say you're going to do something, just do it.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 1200 W Wilson, Fayetteville?

McDonald's at 1200 W Wilson is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery service is available daily from 5:00 AM to 11:45 PM.