McDonald's

3.5
928 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1200 W Wilson, Fayetteville, AR
72701, United States

Hours

Reviews

3.5
928 reviews
5 stars
323
4 stars
199
3 stars
161
2 stars
79
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with some customers expressing dissatisfaction with the taste.

Customer Service

While some staff members received praise for their friendliness and helpfulness, overall customer service was criticized for being unprofessional and dismissive.

Operational Efficiency

Customers noted disorganization, long wait times, and issues with the ordering process, particularly with the reliance on kiosks.
  • AA
    Amanda Ault
    1 day ago
    5.0
    The fastest drive thru that I have ever seen. Always friendly at the window
  • TK
    Tracy Kron
    4 days ago
    5.0
    Melanie went above and beyond to help me learn how to use the ordering kiosk. She explained it,showed me how to download the McDonald's app,she walked me through the steps start to finish. She was super friendly, and she came by our table to check on us to see if we needed a drink refill or if we were happy with our food. Every McDonald's needs a "Melanie" we'll be stopping by again every time we go to Fayetteville.
  • SF
    Sam F
    Dec 23, 2025
    1.0
    Slower than molasses in winter time at the drive-thru
  • KK
    Kait
    Dec 5, 2025
    1.0
    HORRIBLE. I keep going back because it’s close to my home but I’ll just make the drive somewhere else next time. 45 minutes in the drive thru line, and if I hadn’t already ordered on the app I would’ve just left then. The order wasn’t right, and when I told them the order wasn’t right (I just needed a happy meal and a chocolate milk) they shut the window and never came back. The staff were on their phones and were rude from the get-go.
  • CN
    Clayton Nickell
    Dec 3, 2025
    1.0
    30 minutes plus is not fast food. Wrong order at that. Inside there wasn’t a clean table. Multiple people asking for a refund because of how long it was taking.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 1200 W Wilson, Fayetteville?

McDonald's at 1200 W Wilson is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery service is available daily from 5:00 AM to 11:45 PM.