Food Quality
Customers reported inconsistent food quality, with issues such as burnt bagels, missing ingredients, and poor meat quality.
Service Experience
While many praised the friendly staff, there were notable complaints about rude service and long wait times, particularly in the drive-thru.
Pricing
Several reviews mentioned that the prices are high for the quality of food received, with some feeling that the cost did not match their expectations.
Cleanliness and Safety
Concerns were raised about cleanliness and food safety, including reports of unsanitary conditions and questionable food handling.