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Arby's

4.1
(528 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
220 East Joyce Blvd, Fayetteville, AR
72703, United States

Hours

Reviews

4.1
528 reviews
5 stars
250
4 stars
144
3 stars
81
2 stars
18
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers praised the food as delicious and satisfying, others experienced issues with incorrect or unsanitary food.

Cleanliness

The restaurant was noted for being clean by several customers, although some reported sanitary issues with food and drink.

Staff Friendliness

There were mixed reviews on staff friendliness, with some customers highlighting friendly service while others reported rudeness.
  • AC
    A.K. Chapman
    Feb 8, 2026
    4.0
    The place is great, but Arby's needs to stop discontinuing sauces and products. 3 pepper sauce and cookies are gone.
  • DR
    Damon Ryan
    Dec 9, 2025
    5.0
    They dona great job at this location, super friendly and helpful
  • LS
    laura singer
    Nov 13, 2025
    5.0
    Good service, from that charming young man at the drive thru thank you
  • MC
    Maurice Carr
    Nov 10, 2025
    1.0
    Terrible service at window, took over 25 minutes
  • CK
    Chelsea Kendrick
    Nov 9, 2025
    1.0
    Update: it's weeks or moths later now and despite having heard from them I have not gotten the compensation they promised me. Terrible customer service all the way to the top. I had a horrible experience at this location. I literally got a Mac bowl served to me in a sandwich box and when I dared to say something I was told to take it up with the government?? I wasn't trying to complain about the price on the menu, I was trying to complain about being served Mac with half its toppings in a sandwich box for full price. There's a big difference. When I pointed out that I was simply expecting what any other Arby's would serve me, I was met with blank stares. When I said I figured I would just go to another Arby's from now on I was met with, "good, I'd be fine with that". I NEVER complain, and wouldn't have even tried this time if they'd given me a fork in the first place, but to be treated as if expecting what I paid for was unreasonable was simply unacceptable. I immediately took the survey on the receipt to report what has happened and it even asked if I wanted to be contacted about this. It's now days later and I've heard nothing. So disappointing. Neve going back.

Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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