Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude and disrespectful staff, particularly in the drive-thru.
Speed of Service
Many customers experienced slow service, especially in the drive-thru, with some waiting excessively long for their orders.
Food Quality
Several reviews mentioned issues with food quality, including cold meals, incorrect orders, and poorly prepared items.
Cleanliness
Customers reported unsanitary conditions in the dining area and restrooms, with some describing the environment as filthy.
Staff Attitude
There were multiple complaints about staff attitudes, with some employees being described as unprofessional and lacking courtesy.
TE
Tina Thompson Estabrook
Nov 18, 2025
5.0
Biggie bag, yes I enjoyed it. The bacon burger, all of it. Nuggets and fries. It was great. It ok.
MC
Missie Cook
Oct 24, 2025
1.0
I went through the drive thru around 2:10pm. The person on the other end greeted me, but as I began the give my order, they began yelling at me. To give them a minute, JUST GIVE ME A MINUTE PLEASE! It was rude and disrespectful to me as a paying customer. I politely pulled away from the kiosk and took my business elsewhere. I nor any other customer should be approached with such abusive behavior. This restaurant doesn’t have the best customer skills to begin with, but today was unacceptable. I will not be yelled at for simply trying to make an order. It’ll be awhile before I come back, if ever.
WM
Wesly Murphy
Aug 7, 2025
4.0
Wonderful
LR
Lynley Rushing
Aug 6, 2025
2.0
The last couple of times I've gone they cant even put meals in seperate bags now? Like come on it s like a 5cent bag
MV
Melissa Vela
Jul 27, 2025
4.0
Staff was jus ok. Didn't interact as much as I feel they should but never was rude or anything negative jus no effert towards courtesy overall was good
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in El Dorado, AR?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter El Dorado, AR into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (870) 862-0901.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1008 Northwest Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in El Dorado, AR serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's located at 1008 Northwest Ave, El Dorado, AR?
The drive-thru is open daily from 6:30 AM until midnight.
Does this Wendy's location serve breakfast?
Yes, Wendy's at 1008 Northwest Ave serves breakfast, including combos and classic sandwiches.
Is delivery available from Wendy's at this location?
Delivery is available where offered; you can check availability by entering your address on the Wendy's app or order.wendys.com.
How can I contact Wendy's at 1008 Northwest Ave, El Dorado for feedback?
You can call (870) 862-0901, use live chat on Wendy's Contact page, or complete their Customer Satisfaction Survey referencing your receipt.
Which payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order Wendy's online via an app?
Yes, you can order through the Wendy's app available on the App Store or visit order.wendys.com for online ordering.
Are there any fast food competitors near Wendy's at 1008 Northwest Ave?
Yes, nearby fast food options include Arby's and Sonic Drive-In, giving you alternate dining choices in the area.
What nearby services can I access while visiting Wendy's?
Nearby you can find services like Take 5 Oil Change and The UPS Store, useful for vehicle maintenance or shipping needs during your visit.
Are there any cultural or entertainment places near this Wendy's?
Yes, the Nile & Marzell Smith Museum of African American History is nearby, perfect for a visit before or after your meal.
Does this Wendy’s offer dine-in and drive-thru options?
Yes, this Wendy’s location offers both dine-in and drive-thru services for your convenience.