Wendy's

3.9
906 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1008 Northwest Ave, El Dorado, AR
71730, United States

Hours

Reviews

3.9
906 reviews
5 stars
386
4 stars
251
3 stars
123
2 stars
52
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and disrespectful staff, particularly in the drive-thru.

Speed of Service

Many customers experienced slow service, especially in the drive-thru, with some waiting excessively long for their orders.

Food Quality

Several reviews mentioned issues with food quality, including cold meals, incorrect orders, and poorly prepared items.

Cleanliness

Customers reported unsanitary conditions in the dining area and restrooms, with some describing the environment as filthy.

Staff Attitude

There were multiple complaints about staff attitudes, with some employees being described as unprofessional and lacking courtesy.
  • TE
    Tina Thompson Estabrook
    Nov 18, 2025
    5.0
    Biggie bag, yes I enjoyed it. The bacon burger, all of it. Nuggets and fries. It was great. It ok.
  • MC
    Missie Cook
    Oct 24, 2025
    1.0
    I went through the drive thru around 2:10pm. The person on the other end greeted me, but as I began the give my order, they began yelling at me. To give them a minute, JUST GIVE ME A MINUTE PLEASE! It was rude and disrespectful to me as a paying customer. I politely pulled away from the kiosk and took my business elsewhere. I nor any other customer should be approached with such abusive behavior. This restaurant doesn’t have the best customer skills to begin with, but today was unacceptable. I will not be yelled at for simply trying to make an order. It’ll be awhile before I come back, if ever.
  • WM
    Wesly Murphy
    Aug 7, 2025
    4.0
    Wonderful
  • LR
    Lynley Rushing
    Aug 6, 2025
    2.0
    The last couple of times I've gone they cant even put meals in seperate bags now? Like come on it s like a 5cent bag
  • MV
    Melissa Vela
    Jul 27, 2025
    4.0
    Staff was jus ok. Didn't interact as much as I feel they should but never was rude or anything negative jus no effert towards courtesy overall was good

Frequently Asked Questions About Wendy's

Is 1008 Northwest Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.