McDonald's

3.4
930 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 S Timberlane, El Dorado, AR
71730, United States

Hours

Reviews

3.4
930 reviews
5 stars
303
4 stars
192
3 stars
191
2 stars
97
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly during busy hours and at the drive-thru.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others received stale or incorrect orders.

Cleanliness

Some customers noted that the restaurant was clean, but others reported unpleasant odors and unsanitary conditions.

Order Accuracy

Numerous complaints were made about incorrect orders and items missing from bags, indicating a lack of attention to detail.
  • VJ
    Vertie Johnson
    Dec 19, 2025
    1.0
    Spend 20 dollars for food and waited over 20 minutes and had to leave
  • BJ
    Brad Johnson
    Dec 19, 2025
    1.0
    Better to shut the doors rather than have them open and offer bad service. 20 mins for a coffee, but they get their $ 1st
  • AW
    Alice Winchester
    Dec 12, 2025
    5.0
    Typically the food order is correct and everything is almost always fresh!
  • NG
    Nicholas Gulick
    Dec 8, 2025
    1.0
    The food was hard and tasted stale. The nuggets were hard and so were the burger buns. The meat seemed like it sat under a heat lamp for 2 hours.
  • CP
    Ca Pe
    Oct 30, 2025
    3.0
    It's McDonald's. Food is what you expect. Something is always broken so you can't get it (ice cream, or ice coffee maker) or they are out of it (like carbonation). No service really, and when someone has to do something they have an attitude.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 501 S Timberlane, El Dorado, AR?

McDonald's is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 501 S Timberlane offers drive-thru daily, open from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.