McDonald's

3.4
925 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
501 S Timberlane, El Dorado, AR
71730, United States

Hours

Reviews

3.4
925 reviews
5 stars
303
4 stars
190
3 stars
192
2 stars
96
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of orders being taken incorrectly or not at all.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

Customers frequently mentioned slow service, particularly during busy hours and in the drive-thru.

Food Quality

While some customers enjoyed the food, there were complaints about freshness and quality, with specific mentions of cold or poorly prepared items.

Cleanliness

A few reviews praised the cleanliness of the location, but others noted unpleasant odors and unsanitary conditions.
  • CP
    Ca Pe
    Oct 30, 2025
    3.0
    It's McDonald's. Food is what you expect. Something is always broken so you can't get it (ice cream, or ice coffee maker) or they are out of it (like carbonation). No service really, and when someone has to do something they have an attitude.
  • F4
    FreddyADOS 4Life
    Oct 11, 2025
    3.0
    Took some tine for my order to come out.
  • JG
    James Gatlin
    Sep 7, 2025
    2.0
    Customer service was very rude. And it seemed like everybody had an attitude twenty minutes for me to get my order
  • LR
    Lavonne Risley
    Jul 14, 2025
    1.0
    Drive thru is very slow food not fresh
  • CK
    Chris Kimble
    Jun 29, 2025
    1.0
    Never have I received so much attitude. The pregnant employee at the dive through was incredibly rude. And they got the order completely wrong. Never going back

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 501 S Timberlane, El Dorado, AR?

McDonald's is open daily from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 501 S Timberlane offers drive-thru daily, open from 5:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.