Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
576 reviews
5 stars
323
4 stars
146
3 stars
57
2 stars
17
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some praising friendly staff while others reported unhelpful or indifferent employees.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or improperly prepared items.
Cleanliness
Many reviews noted cleanliness issues, particularly with dirty tables and restrooms, although some customers appreciated efforts to clean.
Speed of Service
Service speed was a mixed bag; some customers experienced quick service, while others faced long waits.
Ice Cream
The ice cream, especially Blizzards, received consistent praise for being delicious and well-prepared.
- ZSZehra SohailNov 16, 20253.0I got a blizzard in a medium-sized soda cup medium size with a lid
- DGDarren GearsSep 14, 20255.0Food came out fast and hot.
- CRCalvin ReynoldsJul 19, 20254.0Great for summer treats.
- NBNikki BennettJun 14, 20251.0This place really is crappy now. 6/14/2025 7:35pm, ordered small Blizzard, medium chocolate dipped cone. Paid with cash, girl asked did I want my receipt. I said yes please. She closed the window. No receipt. She finally handed out the Blizzard which was runny and she didn't serve it "upside down" it would have been on the pavement. I watched another girl walk towards the back of the store with a cone that was not dipped and then back without the cone. A couple minutes later, she went and got the cone from im guessing the walk-in freezer. The girl that took my money kept watching me and the one with the cone. She suddenly grabbed a napkin and ran towards the other girl. She came back with the now dipped cone, dripping chocolate everywhere. She kept watching me, put another napkin around the bottom of the cone, opened the window and shoved it at me. Before I could speak, she chirped, have a nice day and slammed the window. The thing looked like a crime scene. I drove around to the front door, went in and asked another child for a cup and spoon. She looked at me like I was crazy but got a spoon. She said, you need a cup? I said yes. It is already dripping on my clothes. She got a small cup from above the soft serve machine and I managed to dump the cone in it. I got another "have a nice day" I get that it was not fully frozen. Instead of shoving it at me, someone should have used common sense and simply put it in a big enough cup to begin with.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, burgers, and fries as part of their fast-food menu.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open daily from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Does this Dairy Queen location have a drive-thru?
Yes, Dairy Queen Grill & Chill has a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen Grill & Chill at 2201 N West Ave family-friendly and accessible for children?
Yes, the location is family-friendly, has booster seats and high chairs, welcomes children, and is wheelchair accessible.
Does Dairy Queen Grill & Chill offer outdoor seating and WiFi?
Yes, the restaurant provides outdoor seating and free WiFi for customers.
Can I order or find exclusive deals through an app for Dairy Queen Grill & Chill?
Yes, you can download the Dairy Queen app to access exclusive deals and use mobile ordering services.
What is the address and contact number for Dairy Queen Grill & Chill in El Dorado, AR?
The Dairy Queen Grill & Chill is located at 2201 N West Ave, El Dorado, AR 71730. You can call them at +1 870-444-5015.
Which nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby you can visit the Mellor Park Mall for shopping and leisure, or stop by Rocketfast Car Wash if you want your car cleaned during your visit.
Where can I find financial services near Dairy Queen Grill & Chill?
First Financial Bank and LibertyX Bitcoin ATM are nearby options for banking and currency exchange services.
What other food and retail options are available near Dairy Queen Grill & Chill?
Nearby you can find Walgreens for convenience and pharmacy needs, Walmart for a wide variety of shopping, and Chicken Express for additional fast food choices.