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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in East End, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 20864 Arch Street Pike for the ultimate SONIC experience!
Many customers reported poor service, including rude staff and long wait times for orders.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or improperly prepared items.
Speed of Service
Service speed is inconsistent, with some customers experiencing long waits for their orders.
EC
Eve Cowan
3 days ago
5.0
Very fast
JP
Jason Patterson
Dec 17, 2025
5.0
love this place
SW
Stacey Weiner
Dec 12, 2025
1.0
Horrible customer service. Everytime we come the carhops act so inconvenienced to be taking our order. Why work customer service if you literally have no customer service skills?
SG
Samantha Goans
Dec 2, 2025
1.0
We can make milkshakes but our “Blast Machine” is down… HAHA
I asked for them to just put the ice cream in the cup and throw the ingredients on top and they told me no! What a joke!! And I’ve never heard of a “blast machine” what in the McDonalds broken Ice Cream machine is going on? #disappointed
AT
Austin Threlkeld
Oct 22, 2025
3.0
Foods decent and comes out a a right time. But you gotta play musical chairs with your vehicle just to find a working stall.. took me three try’s just to find one that actually works.