Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Multiple customers reported issues with food being cold, undercooked, or containing foreign objects like hair.
Service Issues
Many reviews highlighted rude or unhelpful staff, long wait times, and frequent order mistakes.
Cleanliness
Customers noted unsanitary conditions in the dining area and restrooms, with dirty tables and floors.
Order Accuracy
A significant number of reviews mentioned incorrect orders and the need to check orders before leaving.
Management Concerns
Several customers expressed dissatisfaction with management's handling of issues and overall store operations.
CC
Charleigh Colburn
5 days ago
1.0
When we first pulled up I noticed that their awkward seating left vary little areas to sit also having table only a few feet away from the bathroom. As we ordered the guy at the counter was very withdrawn and kept asking and saying mhhh, additionaly a few people found hairs in their food and most of the food was quite cold.
AS
Ava Spinks
5 days ago
1.0
There was hair in my McGriddle. The worker at the counter was not very inviting and had trouble understanding many customers.
EE
Emersyn
5 days ago
1.0
Came in with a group of friends. 2 out of 6 people found hair in their food.
AS
Arian Stillwell
Feb 12, 2026
1.0
Gave us the wrong receipt and was rude bout it and also lied about it and gave us wrong MEAL. Never again.
DD
divad712
Jan 31, 2026
1.0
check your order before you leave. It's been twice now. They've messed up my food and they don't even let you keep the order they messed up. getting tired of waiting in line for them to not even have the correct order. Ready when I pull up.