Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported frequent issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted excessive wait times, particularly in the drive-thru, with some customers waiting over 20 minutes.
Cleanliness
Customers noted unsanitary conditions in the dining area and restrooms, with many tables left dirty.
Staff Attitude
Several reviews mentioned rude or unenthusiastic staff, contributing to a negative customer experience.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or improperly cooked items.
LW
Leona Wright
Dec 26, 2025
1.0
It was so bad I found hair in my food two times and they don't even care ab health they never were any protection.
GW
Gregory Woodrum
Dec 26, 2025
1.0
I found hair in my food multiple times even going threw the drive threw to be nice and get new food and not make a complaint to the head but imma do it at this point
AC
Angel Crabtree
Dec 16, 2025
1.0
Place is NEVER open 24 hours. Made an online order once not knowing, and when I got to the place to get my order, the people inside ignored me and wouldnt acknowledge me in the drive through until I honked and knocked on the windows to ask about the situation.
I was simply just told that I needed to cancel my order because they weren't serving food.
Happened multiple times.
Won't be going back to this place, I'll just make sure I hit up Burger King before they close from now on.
RS
R_Lee Snts
Dec 16, 2025
3.0
They need to upgrade the drive thru speakers and microphones. It's static at times and they can't hear your order half of the time.
It's known to get orders wrong more frequently than normal. Can't tell you how many times I had to return from the parking lot or home. Because they gave me the wrong things. Or They couldn't hear me and didn't ring it up.
MG
Mikayla Geisinger
Dec 7, 2025
1.0
It really is laughable that every time I go to this Darnell McDonald’s I have to expect something to be wrong in my order. Because every single time something is wrong. of course, I always check it before I drive off. But I’m just letting you know. I had a happy meal with my order. They gave me a drink for the happy meal and gave me the rest of the food and straight up. Forgot about the happy meal. They said “OK have a good night“ and I said “girl no you still have not given me the happy meal that you just handed me the drink for“. Every single time they forget something or something is wrong.