McDonald's

3.2
842 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
105 Unity Road, Crossett, AR
71635, United States

Hours

Reviews

3.2
842 reviews
5 stars
231
4 stars
170
3 stars
174
2 stars
91
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and rude staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or incorrect orders, with some customers expressing concerns about hygiene.

Management Concerns

Several customers noted issues with management, including poor handling of complaints and staff behavior, contributing to a negative experience.

Inconsistent Experience

While some customers had positive experiences with quick service and good food, these were overshadowed by numerous complaints about order accuracy and service quality.
  • BG
    Brittney Gri99ijjkoffin
    Dec 31, 2025
    1.0
    Was not greeted when we came in…we placed a dine in order at the kiosk and it sat on the counter was not told it was ready stood at the counter and had to ask for my drinks. There was no ice in the machine napkins or anything out front…. They seemed to only help the people they personally knew…. WOULD NOT RECOMMEND!!!!!!!!!!!!
  • JP
    Jose Parra
    Nov 7, 2025
    1.0
    It says is open 24hrs but try going to the drive tru and the manager was outside telling us it was closed
  • DV
    Dick Vercouteren
    Nov 2, 2025
    1.0
    Poorly managed, neither fast nor food ! Seriously , how do you screw up making french fries ! I gave them to my dog and he wouldn't eat them (and he eats cat crap on the regular.) I pretty much gave up on Mickey D's a long time ago but when I am on a road trip it's something I can eat without getting it in my lap. $12 for a hamburger and raw fries, I was a customer for 60 years, I won't be back............ever.
  • LL
    Latanye Lewis
    Oct 28, 2025
    3.0
    I keep getting egg shells in my food and that can have bacteria in it 🤤
  • EC
    Eli Chambers
    Sep 16, 2025
    1.0
    They do not have enough workers.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 105 Unity Road, Crossett, AR?

This McDonald's location is open 24 hours every day of the week.

When is the drive-thru open at this McDonald's?

The drive-thru is open 24/7, every day of the week.