Wendy's

3.9
1120 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1200 Hwy 64 West, Conway, AR
72032, United States

Hours

Reviews

3.9
1,120 reviews
5 stars
481
4 stars
288
3 stars
186
2 stars
60
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with many reports of rude staff and poor interactions, particularly in the drive-thru.

Food Quality

Food quality varies; while some customers enjoyed hot and fresh meals, others received cold or incorrect orders.

Cleanliness

The restaurant is frequently reported as dirty, with unsanitary conditions in dining areas and restrooms.

Staff Attitude

Staff attitudes are often described as unprofessional, with several reviews highlighting a lack of friendliness and engagement.

Order Accuracy

Multiple customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
  • PB
    Pamela Brace
    Dec 18, 2025
    5.0
    Food was hot!
  • SP
    Scott Parkhurst
    Dec 16, 2025
    5.0
    Super service by courteous and friendly staff.
  • GG
    Gavin
    Dec 9, 2025
    2.0
    So we haven’t eaten all day and I made a mobile order for the whole crew and the total was almost $70 so kind of a big order but the place looked pretty empty so I figured we would get our food pretty quick and it did come out in decent time but when I said I had a mobile order all she said was pull up and then we get to the window and every time she handed me something she was very rude saying here take it hurry up as I was trying to get everything situated and she just looked pissed off at me and when I wanted a receipt she stomped around and rolled her eyes and handed it to me no have a good night or nothing even remotely friendly but they got our order right so there’s that
  • FP
    Farrah Pio
    Dec 1, 2025
    1.0
    Rudest staff I have ever encountered. I was being rushed & talked over so much while trying to order they kept telling me that they couldn’t understand me. Finally got my order correct after she stopped interrupting and rushing me along. I waited forever for the order just for it to be cold. Has happened to me multiple time at this location. The coldest day of the year and some how they don’t have any chili, but just seemed more like they just didn’t want to make it. Normally I wouldn’t even waste my energy, but like I said this has happened to me Way too many times at this location. I’ll be going to Oak street for now on.
  • KC
    Katherine Comtpon
    Nov 25, 2025
    1.0
    Stood at the front counter... 15 minutes... Only thing the worker did was sit on her phone and look at me... The man behind the counter walked right passed us.... It's sad how customer service isn't a valued thing anymore. I literally looked at the girl and when she seen us looking at her she walked to the back... Like I guess it was such a hassle to take my family's order....

Frequently Asked Questions About Wendy's

Is Conway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for Wendy's drive-thru in Conway, AR?

The drive-thru at Wendy's in Conway, AR is open daily from 7:00 AM to midnight.