Wendy's

3.8
842 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
311 Oak St., Conway, AR
72032, United States

Hours

Reviews

3.8
842 reviews
5 stars
357
4 stars
221
3 stars
127
2 stars
44
1 star
93

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Food Quality

Frequent complaints about cold, stale, or poorly prepared food items.

Cleanliness

Numerous reviews highlighted dirty dining areas, restrooms, and food preparation spaces.

Service Speed

Customers experienced long wait times both in drive-thru and inside the restaurant.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff members.
  • XX
    XxCheeseWhizz
    Oct 15, 2025
    1.0
    Lately everytime I come my order is made wrong, this time I got the maple chicken sandwhich was plain, they ignored my modifications to my breakfast baconator and added the modifications I added to my chicken sandwhich to my baconator instead
  • RR
    Rylie
    Sep 29, 2025
    1.0
    I ordered the big baconator and they gave me a small one. Then it was cold just like the fries. I had to call 8 times just to get someone to answer. Y’all’s prices are way too high to be giving that kind of service. Can’t have anything nice these days.
  • SL
    Susan Lewis
    Sep 18, 2025
    1.0
    This makes 3 times I have gone to the Oak St. location which says opens at 6:30am. I have gone at 7am all 3 times and the doors have been locked.
  • RR
    Robert Richard
    Aug 26, 2025
    5.0
    Mobile order for breakfast. Donovan and Jose rock. The enthusiasm to prepare the orders and for excellence in doing so is evident. Was in/out of the store with my order in hand in less than 5 minutes of placing the order online. These guys were genuinely friendly also. Everything on point. 6 stars for these guys today!
  • DD
    David Darling
    Aug 14, 2025
    4.0
    Stopped in for lunch,service was good and friendly and food was hot and fresh.

Frequently Asked Questions About Wendy's

Is Conway 9 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.