Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
850 reviews
5 stars
360
4 stars
221
3 stars
128
2 stars
44
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some employees are praised for their friendliness, while others are criticized for rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent, with reports of cold, stale, or improperly prepared items, alongside some positive mentions of fresh and tasty meals.
Cleanliness
Multiple reviews highlight issues with cleanliness, including dirty dining areas and unsanitary conditions in food preparation.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
Speed of Service
Customers report long wait times both in the drive-thru and inside, with some noting that the service is not as fast as expected for a fast food restaurant.
- HBHaley Bachusz4 days ago1.0Sorry excuse for a Wendy’s. All of our food was cold and old. No bacon was put on my sandwich that I paid extra for. Food was very sloppily put together. Best thing about my meal was the drink from the soda machine. Will not be returning to this location.
- ASArron Stanley5 days ago3.0Service was great, the guy who took my order had an amazing personality. Bottom burger bun was super stale.
- KCKendrick Cooper_5015 days ago1.0This the worst Wendy’s in Conway, selling people old reheated food. My fries was older than the restaurant itself. I recommend going to another one.
- KEKnowlton eppersonDec 31, 20255.0The ma at the front desk Dedrick is doing an amazing job he is very kind, patient, and solves problems fast!!! He is one of the best fast food workers I have ever came across I can tell he cares and puts in a lot of effort!! He is holding this Wendy’s down and doing it with a smile the entire time this man needs a raise immediately phenomenal work either and attention to detail couldn’t ask for better
- JPJoshua PolandDec 5, 20251.0Worst Wendy's I've ever been in.First they got our order wrong and wanted to argue about it.When they got it right it was cold.Our cashier "Jada" had the worst attitude I've ever seen in customer service.We won't ever be back to this location.
Frequently Asked Questions About Wendy's
Is Conway 9 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's drive-thru in Conway, AR?
The drive-thru is open daily from 7:00 AM to midnight.
Is this Wendy's location in Conway, AR currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does Wendy's in Conway offer breakfast service?
Yes, breakfast is served with options including combos, sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Conway, AR?
Accepted payment options include American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's offer delivery and takeout services in Conway?
Yes, Wendy's offers delivery and takeout, including dine-in and drive-thru options.
How can I place an order online or via app from Wendy's in Conway?
You can order via the Wendy's app or at https://order.wendys.com by selecting the Conway location.
Where can I find Wendy's nutritional and allergen information?
Nutrition details are available on Wendy's menu website, mobile app, and in-restaurant posters.
What nearby restaurants can I visit before or after dining at Wendy's on Oak St.?
Nearby restaurants include Long John Silver's for seafood, Bulgogi Korean BBQ for Asian flavors, Jimmy John's for sandwiches, and Taqueria El Pastorcito for Mexican cuisine.
Are there nearby services close to Wendy's Conway that customers might find useful?
Yes, near Wendy's you will find Therapy & Assessment Center for mental health, Enterprise Rent-A-Car for vehicle rentals, and Bank of America ATM for banking needs.
How can nearby transit or local amenities help customers visit Wendy's at 311 Oak St.?
Customers can combine visits to Wendy's with local shopping at Family Dollar, fuel up at Kroger Fuel Center, or get automotive services at Take 5 Oil Change, making it convenient during their trips.