Service Speed
Customers frequently reported long wait times for orders, often exceeding 20 minutes, even when the restaurant was not busy.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor communication from staff regarding order fulfillment.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning that items were often cold, overcooked, or not fresh.
Customer Service
Numerous reviews noted rude or unprofessional behavior from staff, contributing to a negative dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the food and service at specific visits, indicating that experiences can vary significantly.