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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Conway, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1201 Old Morrilton Hwy for the ultimate SONIC experience!
Customers frequently reported long wait times for orders, with many expressing frustration over delays.
Customer Service
Numerous reviews highlighted rude and unhelpful staff, contributing to a negative dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised friendly service and enjoyed specific menu items like ice cream.
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Mary Alice S
Jan 5, 2026
1.0
BETTER COUNT YOUR MOZZARELLA STICKS! THEY WILL SELL YOU 8 BUT YOU'LL GET 7. THIS HAS HAPPENED TO ME MORE ONCE!
KK
Kay
Oct 14, 2025
1.0
Everytime I come here its always a 15 min wait for a drink even after I press the button twice to make they haven't forgotten about me. Then they always try to keep your change. They either give you the wrong amount back or walk off w/o asking me do I want my change back.
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Brian Brownlee
Oct 13, 2025
1.0
Very rude customer service didn't get my order right and when I said something got told that they can't do anything cause we paid for it
SB
Susan Brown
Sep 30, 2025
1.0
Stop on our way thru Conway. Slow service and when food came out looked like food was just thrown together none of the toppings even on the burger just thrown all around. Tots are cold . Worst sonic I've been to!!!
AA
Amber
Sep 21, 2025
1.0
went to this location to pick up my mobile order. I waited at the stall for 15 minutes while watching 3 girls play on their phones and eating inside. I then called the store, watched one of the girls pick up the phone, and I told her I've been waiting a minute for my order. I then watched her look over and realize she left my order sitting there along with 2 others. different girl finally brought the order out to me, along with 2 Large drinks that I did not order.. I told her the drinks weren't mine, so she took them back inside, and I watched her immediately turn around, and bring the same drinks she accidentally gave me to a different car that was also waiting 15 minutes for just a drink!! Come on..