McDonald's

3.6
1192 reviews
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Business Details

705 Salem Road, Conway, AR
72034, United States
(501) 327-0444
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
705 Salem Road, Conway, AR
72034, United States

Hours

Reviews

3.6
1,192 reviews
5 stars
438
4 stars
279
3 stars
220
2 stars
78
1 star
177

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unprofessional behavior from staff, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect or incomplete orders, with some customers expressing frustration over missing items.

Food Quality

Inconsistent food quality noted, with some customers receiving cold or old food, while others praised the freshness.

Cleanliness

Some reviews highlighted cleanliness and organization, while others reported unsanitary conditions.

Speed of Service

Mixed feedback on service speed; some praised quick service while others experienced long wait times.
  • CA
    Corey A
    Nov 17, 2025
    1.0
    Ice-cream machine has been down un available since April 2025 its now November 2025, so this is acceptable? Pretty poor business.
  • MB
    Marissa Bush
    Nov 4, 2025
    1.0
    this location never has ice cream and the service here has gone down.
  • DD
    Donna
    Oct 30, 2025
    1.0
    My husband came in this evening (10/30/25) and ordered multiple items. As he waited for his order, he became aware that the staff's attitude certainly changed to one of being annoyed and inconvenienced by his large order. Staff's attitude started to border on rudeness, as laughing and side looks made it seem that his weight was also being targeted given that it was a large order. This is very disappointing, may want to remind staff that customers should always be treated with respect.
  • TT
    Ted
    Oct 18, 2025
    1.0
    Customer service is a joke. Had to wait in the drive through for my order. Got our breakfast finally and headed back home. Got there without a sausage egg McMuffin. Called the store to inform them and they asked if I was going to come back tomorrow to get the missing item. Then the manager said they would just “write my name down” so when I came back they would make the missing item… so I get to go back out of my way to get the item you left out? I’ll spend my $30 elsewhere
  • CB
    Charles Browder
    Sep 7, 2025
    4.0
    The only thing I get frustrated with about this McDonald’s is that there’s one entrance to pull out to the drive-through, but there’s another side entrance that people don’t respect the line for. You’re supposed to go through their designated parking lot and then split off into the two different ordering signs. People circumvent this by going around and cutting in front of people that have been waiting for several minutes. I wish there was a way for them to fix this in their parking lot.
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Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at 705 Salem Road, Conway, AR?

Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and extended hours until 12:30 AM on Friday and Saturday.

Does McDonald's at 705 Salem Road have a drive-thru and what are its hours?

Yes, the drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and extended until 1:00 AM on Friday and Saturday.