McDonald's

3.5
1684 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1440 Dave Ward Drive, Conway, AR
72034, United States

Hours

Reviews

3.5
1,684 reviews
5 stars
606
4 stars
343
3 stars
340
2 stars
118
1 star
277

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others noted rudeness and inattentiveness.

Speed of Service

Customers experienced long wait times in the drive-thru and for curbside orders, often leading to frustration.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about old fries and incorrect preparation.

Cleanliness

There were complaints about dirty tables and unsanitary conditions, impacting the overall dining experience.
  • EM
    Eric Martinez
    Nov 5, 2025
    1.0
    this guy was very rude and impatient, didn’t use manners
  • TV
    Tino Verzola
    Nov 3, 2025
    1.0
    Ordered 2 large fries and 2 double cheeseburgers Halloween night around midnight at drive thru didn't get one of my large fries called restaurant to let them know. Manager said she wrote my name down and to say something next time I came. Couple days later I come and ask for my fries and they said my name wasn't written down or anything. So I'm out $5 for a large fries because of the poor management by a big Hispanic lady.
  • DC
    Dania Castro
    Oct 30, 2025
    1.0
    They to much and they didn’t give me my sprite
  • MJ
    Madison Jones
    Oct 25, 2025
    2.0
    They lost our ticket and my sister had a softball game to get to and we almost missed it, they then gave us the wrong order and we had 5 minutes
  • SO
    Sarah O
    Oct 15, 2025
    1.0
    I love this McDonalds but this is the 2nd morning in a row, I have not gotten a gas brown with my breakfast meal. They refuse to answer the phone, so you can’t speak to manager (not even calling to complain just put me down for another one) It gets frustrating paying for something and not getting it.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1440 Dave Ward Drive, Conway, AR?

McDonald's at 1440 Dave Ward Drive is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options like curbside pickup, same-day delivery, and no-contact delivery.