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McDonald's

3.5
(1696 reviews)

Business Details

1440 Dave Ward Drive, Conway, AR
72034, United States
(501) 327-9000
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1440 Dave Ward Drive, Conway, AR
72034, United States

Hours

Reviews

3.5
1,696 reviews
5 stars
613
4 stars
348
3 stars
337
2 stars
118
1 star
280

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Customer Service

Feedback highlighted a pattern of rude and inattentive staff, with several customers expressing frustration over poor service experiences.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about old fries and incorrect items being served.

Wait Times

Customers frequently noted long wait times in the drive-thru and for food preparation, contributing to a negative experience.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • MR
    Mazda Rotors
    2 days ago
    5.0
    I only went through drive through but the service was really fast and the staff members where professional. Got my order quickly, banged gears leaving the parking lot!
  • JJ
    Jimmy
    Feb 15, 2026
    4.0
    A good place
  • DG
    Debra Griffin
    Feb 1, 2026
    5.0
    good
  • UF
    Untranae Ford
    Jan 15, 2026
    1.0
    Ice cream machine ain’t never up.
  • JK
    John Kidd
    Dec 17, 2025
    1.0
    Went thru drive thru and picked up food. Got home and both 10pc mcnuggets were only 9pc mcnuggets. This is totally unacceptable! I don't recommend this location!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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