Chipotle Mexican Grill

4.1
862 reviews
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About

Mexican Restaurant
Chipotle Conway is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
915 E Oak St, Conway, AR
72032, United States

Hours

Reviews

4.1
862 reviews
5 stars
488
4 stars
169
3 stars
68
2 stars
43
1 star
94

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unsanitary conditions, including dirty tables, floors, and restrooms.

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked rice, small portion sizes, and unappetizing flavors.

Customer Service

Service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor handling of orders.

Portion Sizes

Many customers expressed dissatisfaction with the portion sizes, noting they were often smaller than expected for the price.
  • MH
    Michelle Holzapfel
    6 days ago
    5.0
    First time ever eating at Chipotle and I enjoyed it. The staff was great and the restaurant was clean.
  • MG
    Meagan Green
    Dec 21, 2025
    5.0
    Always delicious, always ready at or before pick up time! Clean restrooms and lobby each time as well.
  • DM
    Danny Medine
    Dec 18, 2025
    1.0
    If you do not go to that store and get your food yourself you do not get what you want They want to load your ball full of rice and give you no toppings and charge you for it and then you have to go through a bunch of BS to try to get your money back but they want to give you a coupon for something when you live 40 miles away from the closest store that is ridiculous this needs to learn how to take care of the customers I do not recommend to go order do it yourself in person or it will not be right
  • TM
    tyler misemser
    Dec 18, 2025
    1.0
    Food was terrible. The lady barely gave me a half a scoop of steak. Got charged $ 20.00 for the amount of food that would have fit in one taco. Very disappointed.
  • LS
    Lucy Swegle
    Nov 27, 2025
    1.0
    They close @ 11, I drove 20+ minutes DIRECTLY FROM WORK, to get there 6 minutes before closing. and they have the door locked? no establishment should close early unless there’s safety risks getting home. i’m sorry i was working and busy this morning and wanted the bogo? .

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Conway offer?

Chipotle Conway offers Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with customizable options.

What are the operating hours of Chipotle Mexican Grill in Conway?

Chipotle Conway is open daily from 10:45 AM to 11:00 PM.