7 Brew Coffee

Reviews

• BB

  Baker

  4 days ago
  1.0
  Ordered two drinks and was told the price was $11.79, get to the window/drive up area and upon paying cash was told it’s $12.00 and after asking why the increase for paying cash and the girl responds with “ America doesn’t recognize the penny anymore so they are rounding up. When handed the exact amount of which I was told the first time before rounding up I was then asked “that amount is short and doesn’t include a tip”. I’m honestly disgusted that most employees expect tips and actually think gratuity is a must. People tip for good service, people tip to show they are grateful for such service. You don’t work at seven brew or any other QSR (quick serve restaurant) to make it a career, it’s not meant to be a career. It’s meant to be a stepping stone into the work field while you’re still in school to gain some experience but a lesson needs to be taught to these employees before they get emotionally hurt by a response from someone. Refusal to accept US Currency in order to pay a debt when the person has no other means to satisfy said debt legally considers that debt to them be null and void and met as satisfactory. JUST BECAUSE YOU ARENT GETTING RICH WORKING A MINIMUM WAGE JOB AS A TEENAGER DOES NOT MEAN I HAVE TO GIVE YOU A TIP JUST FOR DOING WHAT YOU CONTRACTED WITH SEVEN BREW AND AGREED ON DOING IN EXCHANGE FOR X AMOUNT OF WAGES. Six days a week I get two drinks at this location, $3690.27 per year or $307.52 per month on watered down coffee out of convenience, now doing simple math and assuming that seven brew serves 1,000 people daily which is more than likely in the low side in Conway at this specific location the store makes a gross of approx $11,790 per day if two drinks are $11.79 and they serve a thousand people. So before coming at every customer demanding a tip for doing your job maybe you should do a little evaluation of your performance as a whole and then seek a raise for said character improvement. But spending 300 plus dollars a month to be met by a younger girl telling me I’m short changing because I don’t include a tip automatically is truly shameful. The bad part is this is the second time this has happened in the last month and if I leave as a customer I wonder how many others I can get to follow since speaking with management seems to have done nothing and this is the next step to ensure something is done. Do better because if it’s a lack of paying fair wages I’m sure it wouldn’t benefit if they left after realizing how far word of mouth can travel.
• AP

  Autumn Pettey

  Nov 14, 2025
  4.0
  This coffee shop is amazing, They were very fast and the atmosphere was great, I came for coffee, but apparently I also got a personal beverage guru. I think her name was Kenzie, but If you want great vibes, great service, and a drink recommendation that might change your world, go see Kenzie😂☕️
• TC

  Thomas Crockett

  Nov 13, 2025
  5.0
  Always cheerful people and great selection of drinks. Highly recommend.
• AS

  Audrey Saunders

  Nov 11, 2025
  3.0
  Been coming to this location for years at this point. All I can say is that it has gone downhill. Drinks constantly being made wrong and in smaller sizes than what I ordered, and the staff being annoyed that I did not tip after they were not an enjoyable person to engage in a conversation with (no greeting, frustrated if I had a question, rolling eyes after I say that my drink was made incorrectly.) I've been going to 7Brew for years, but this location is about to end it for me.
• MK

  Missy kra

  Oct 26, 2025
  2.0
  The coffes and chillers NEVER come out the same we can order 2 of the exact same one will taste like trash.. I think if they followed the actual recipes and measurements it might be better! Also heads up the NEW rewards program sells your info to 3rd party's and puts beacon and a cookie on your phone thru your number. ( like why)! not worth the free drink imo! Reason for the 2 star is i do get the energy drinks made well... however Jenna and Allison were always helpful most of the staff is great!

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