Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Charleston, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7 West Main for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
371 reviews
5 stars
152
4 stars
109
3 stars
59
2 stars
22
1 star
29
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.
Service Quality
While some reviews praised friendly and helpful staff, others noted rude behavior and slow service during busy times.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others reported issues like cold or burnt food.
Pricing Concerns
Several customers expressed dissatisfaction with high prices compared to competitors, feeling that the value did not match the cost.
- ABAnnie BasurtoOct 13, 20251.0I stopped by for a cheeseburger, but the experience was disappointing from start to finish. Communication through the speaker was difficult, so an employee stepped outside to take my order directly. I made sure to confirm everything carefully before she went back inside, but the order screen was never updated and I received the wrong items. When I politely brought this to their attention, a different staff member came out and was genuinely pleasant as she retook my order. Unfortunately, when the original employee delivered the corrected burger, her attitude had completely changed—she became dismissive and insisted I'd never mentioned any issues, despite having clearly explained the problem just moments before. My shake was also wrong, but at that point I decided it wasn't worth another confrontation and left. What makes this especially frustrating is the pattern—nearly every visit involves some kind of mistake with my order. It's gotten to the point where I'm hesitant to return, which is disappointing considering how conveniently located the restaurant is.
- HLheidi lansdellAug 16, 20251.0Make sure you guys count your change.. I paid with a 20 and was told she had to go inside for the change, about 5 minutes later she comes back with only $5. I was supposed to get back $9