Chipotle Mexican Grill

2.5
204 reviews

About

Mexican Restaurant
Chipotle Centerton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1701 E Centerton Blvd, Centerton, AR
72719, United States

Hours

Reviews

2.5
204 reviews
5 stars
57
4 stars
15
3 stars
12
2 stars
15
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of poor service and lack of responsiveness to complaints.

Food Quality

Frequent complaints about food quality, including undercooked items, stale chips, and missing ingredients.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent portion sizes.

Cleanliness

Several customers noted that the restaurant was dirty and poorly maintained, with unclean tables and unsanitary conditions.

Stock Availability

Customers consistently reported that the location was often out of key ingredients, leading to dissatisfaction with their meals.
  • ZM
    Zeke Mayberry
    4 days ago
    1.0
    I have been a chipotle connoisseur for a long time. I’ve always fought for them. I’ve defended them whenever my friends got poor service, but this is the worst chipotle I’ve ever been to in my life. We placed a mobile order just to get a half burrito. it’s quite literally half a burrito and then I got a chicken bowl that has six pieces of chicken max with like 3 quarts of sour cream. This needs to be studied.
  • JG
    Joshua Gragg
    Nov 16, 2025
    1.0
    My kids love Chipotle, but I refuse to eat at them because they usually gross me out with the lack of cleanliness in the restaurant. I’ve not gone back to the one off Walton in a couple of years for that reason. When I saw this newer location while driving back from the airport, I thought we would give it a shot. We walked into an empty restaurant. The dining area had spilled drinks and used napkins on the floor and tables. The food station was filthy and the kitchen nearly made me gag. All the while the employees just sort of standing around like NPCs. We turned around and walked out and even my kids agreed that they don’t want Chipotle ever again. So…thanks for that I guess.
  • CW
    Charles Whitford
    Nov 11, 2025
    4.0
    It's expensive, but good. My nig complaint is they close the lobby due to being short staffed. I went at 6npm on a Saturday and had a drive through line around the building and the lobby was closed..this isn't the staffs fault, it's clearly a corporate issue. The food is good and the service has been great. I will state again, it's expensive for what it is.
  • TN
    TaraJane Nichols
    Nov 10, 2025
    1.0
    I normally love chipotle (even worked there a while), but this location is always disappointing. They always leave the avocado ends in the guac. I have never gotten guac here that didn’t have at least one gross, hard avocado end in it. The meat is also usually dry.
  • KB
    Kacee Burrus
    Nov 3, 2025
    3.0
    Food is always good, but I’ve been to two different locations (Centerton and Springdale) and they NEVER have sweet tea made. This blows my mind. I ordered a kids meal today and then added on a large drink so I could get sweet tea, only to be told that none was made that day. I ended up just eating the cost of the extra drink because I didn’t want anything else. Please have tea made for customers every day!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Centerton offer?

Chipotle Centerton offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Centerton?

Chipotle in Centerton is open daily from 10:45 AM to 11:00 PM.