Food Quality
Many customers reported receiving cold or incorrect food items, with several mentioning issues like hair in food and poorly prepared items.
Service Issues
Numerous reviews highlighted problems with order accuracy and slow service, with some customers expressing frustration over long wait times and incorrect orders.
Customer Service
While some customers praised the friendliness of the staff, others reported negative experiences with service, including rude behavior from employees.
Inconsistent Experience
Feedback indicated a significant variability in food quality and service, with some visits being satisfactory while others were disappointing.
Positive Atmosphere
Despite the issues, several reviews noted a friendly atmosphere and good customer interactions, particularly from specific staff members.