Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing items altogether.
Cleanliness
The restaurant was frequently described as dirty, with reports of unsanitary conditions in both the dining area and restrooms.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, many others reported rude behavior and poor management.
Food Quality
Several customers complained about cold or undercooked food, with some expressing concerns about food safety.
PR
Patrick R
4 days ago
1.0
I don't know what it is about both Cabot McDonald's, but they are some of the dirtiest restaurants I've ever been in. Food all over the floor, dirty windows, tables, everything. How this place hasn't gotten multiple health code violations is beyond me. The food is OK, but super inconsistent. Just go somewhere else in Cabot.
JG
Jennifer Grissom
Feb 21, 2026
3.0
It was an unusually long wait. I was in the Drive-Thru and ordered standard stuff. The car in front of me took several minutes to get served and they were literally six cars behind me at that point. Not so fast food
GG
Garrett Gpark
Feb 13, 2026
2.0
Food is sometimes cold, they will also get your order wrong. The Employees treat you like trash.
VP
val picanco
Jan 28, 2026
2.0
Extremely slow. From order at speaker to food in hand was 20 minutes. At least my order was correct. As long as it took, it should be. This is not fast food. This is kill some time on your way someplace you're not in a hurry to get to, like maybe your in-laws house. They get two stars because my order was right. The other Cabot location is much better.
AL
Addyson Lovercheck
Jan 7, 2026
1.0
Every single time I come through the drive thru I am met with an attitude at the speaker. It is obvious the employees don't take their jobs seriously. I always get parked and I have to wait forever to get my food, and when they bring out my food it's always incorrect or they dig through the bag. Don't even think about going inside, every table is dirty. I might as well call myself an employee, the way I be cleaning those tables. I would love to see improvement within the store. I don't have this problem with other locations. I am normally a McDonald's advocate.