McDonald's

3.3
1772 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1001 W Main St, Cabot, AR
72023, United States

Hours

Reviews

3.3
1,772 reviews
5 stars
566
4 stars
331
3 stars
332
2 stars
146
1 star
397

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and bathrooms.

Management Issues

Many customers expressed dissatisfaction with management, citing poor organization, lack of staff training, and unprofessional behavior.

Food Quality

While some customers praised the food, many others complained about cold, undercooked, or stale items.
  • SK
    Scott kincaid
    Oct 30, 2025
    1.0
    Needs new management. Lacks structure. Waited 29 min for a mc chicken. 2nd time in a week.
  • GG
    Gavin Glover
    Oct 29, 2025
    1.0
    IM STILL WAITING IN THIS DRIVE THRU. IT HAS BEEN 40 MINUTES
  • HC
    Heather Cash
    Oct 27, 2025
    1.0
    Forgot half of order and made other half wrong won't be going back. After making me wait by pulling up I was served cold old fries.
  • SM
    Scotland Mcbroom
    Oct 24, 2025
    1.0
    every time i go the service is truly unbelievable slow and incorrect. They don’t give you your napkins, sauces, or the right food most of the time. If they park you i hope you like for everyone else that is parked to touch your food before you which is so unsanitary. We have been going to this mcdonald’s for years and it never changes. It truly needs a new everything.
  • HS
    Helter Skelter
    Oct 11, 2025
    1.0
    McDonald’s, you’re an utter disaster, and I’m done with your nonsense. Every single time I visit, it’s a masterclass in failure. The fries? Always soggy, limp garbage that tastes like they were cooked in yesterday’s grease. The food? Stone-cold, like it’s been sitting under a heat lamp since breakfast. Burgers, nuggets, whatever—it’s all served with a side of disappointment. Nine out of ten times, you botch my order. I ask for a Big Mac, I get some random sandwich. No pickles? You pile them on. It’s like you’re trying to screw it up. Your staff? Rude doesn’t even cover it. They act like I’m a burden, rolling their eyes or snapping when I dare ask for my order to be fixed. The worst was when they promised my wife a refund for yet another messed-up meal, then lied straight to our faces, saying it was processed. Spoiler: it never showed up. Their solution? “Come back in a couple days.” Are you kidding? I’ve got better things to do than chase your mistakes across town. Your service is a slap in the face, your food is an insult, and your lies about refunds are just pathetic. In a world where I can demand excellence, McDonald’s is a lazy, incompetent joke. Step up or get out of the game, because you’re failing hard. Wish I could give 0 stars

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1001 W Main St, Cabot?

McDonald's operates daily from 5:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.

When is the McDonald's drive-thru available?

The drive-thru is open from 5:00 AM to 11:00 PM Sunday through Thursday, and until midnight on Friday and Saturday.