Wendy's

3.4
752 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2202 North Main Street, Brinkley, AR
72021, United States

Hours

Reviews

3.4
752 reviews
5 stars
294
4 stars
138
3 stars
85
2 stars
56
1 star
179

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude or unhelpful staff, with several instances of poor customer service and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, stale, or improperly cooked items.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and unsanitary conditions noted by multiple patrons.

Positive Staff Interactions

Despite negative feedback, some customers praised specific employees for their friendliness and professionalism, particularly mentioning a manager named Gail.
  • OM
    Outlawlife311 Modernoutlaw
    Oct 17, 2025
    2.0
    Server was very rude and didnt care if i got my order
  • SB
    Sue Brus
    Oct 8, 2025
    1.0
    Stopped here on way home my husband had to repeat 3 times NO when ordering a regular chicken sandwich cashier kept asking want it spicy? Gentleman behind us even told her “hey he’s told you 3 time not spicy stop asking”. I’m allergic to several spices causes throat and mouth numbness and swelling, we get order get back on road open bad and guessed it she gave us and ordered spicy this was 3 June 2025 at 2:13pm have receipt immediately attempted to contact no one answered the phone so used FB messenger sent message to the Wendy’s Corporate they replied and forwarded to location for reply four months later multiple messages still nothing from location. Called customer service at Wendy’s yesterday talked with Cemal who let me know unless I downloaded the Wendy’s app I couldn’t get a refund! Really I’m not downloading an app for a refund and shouldn’t have to how about not messing up the order and taking 4 months to acknowledge.
  • EH
    Erin Huck
    Oct 4, 2025
    2.0
    He didn't know how to make my salad and nobody could help him
  • ML
    Matthew Langworthy
    Sep 26, 2025
    5.0
    Mario is a very professional and nice young man that works at this location. Management should certainly appreciate his people skills and manner. Wendy’s is frequently a solid choice for food as they are more consistent than other fast food chains. I only ordered a frosty on this day. I’m primarily leaving the review for a shout out too a good employee. …
  • AB
    Angela Barton
    Sep 15, 2025
    4.0
    Upon my arrival at the drive-thru, I advised the young lady that I could barely hear her talking due the big trucks were coming and going. The young lady started getting an attitude when a question were being asked about a food item. Once again, I advised her I can't hear what you are saying. So, I asked the young if she could repeat what I had ordered, only then is when I pulled up to the window and asked her if she could repeat my order. I advised her that it was correct, I paid, then I was told to pull to yellow line and my food would be brought out. I did, once the young lady brought my food out, I checked my order to ensure I had everything I had ordered. I asked the young lady, did you put some crackers and mild chili sauce in my bag... she got very rude, smart mouth by saying "Did you ask for any of the items" and while checking my bag to see, she turns around swings her long braided hair with her hand and walks off, while I'm trying to talk. This type of behavior was very unacceptable.

Frequently Asked Questions About Wendy's

Is 2202 N. Main Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.