Wendy's

4.0
1342 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Bentonville, AR we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Bentonville, AR hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
814 S. Walton Blvd., Bentonville, AR
72712, United States

Hours

Reviews

4.0
1,342 reviews
5 stars
624
4 stars
373
3 stars
184
2 stars
55
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times both in the drive-thru and for in-store orders.

Food Quality

Many reviews highlighted issues with food temperature, with complaints about cold and bland meals.

Order Accuracy

Numerous customers experienced incorrect orders, including missing items and wrong food types.

Staff Attitude

Several reviews mentioned rude or inattentive staff, impacting the overall customer experience.

Cleanliness

The location was noted for being dirty, with reports of unsanitary conditions in both the dining area and restrooms.
  • PJ
    Pamela Jenkins
    Nov 14, 2025
    5.0
    Thank you for giving away breakfast sandwiches on 11/11 to veterans. I appreciate your service to those of us who have served.
  • RR
    Roy
    Nov 9, 2025
    3.0
    Missed item on multiple orders.
  • JC
    Jodi Caton
    Oct 26, 2025
    1.0
    On a Sunday late afternoon...No one in lobby and no one in drive thru. I did a mobile order. Mind you I completed the mobile order in their parking lot. I sat there for a few. Long enough to have my order done or close to it. Then I went to the drive thru lane. I sat their at the drive thru order area waiting for someone to answer me. Then it was a long while before i got my order. Here i thought awesome my food will be good and hot...NOT!!! Ok I live maybe 10 minutes away. Half way home I grab a fry...OMG they are trying to kill you with the salt. The fries were whoa cold. The sprite had no flavor, literally. Get home to eat and the burger was so cold. Yes I probably should have taken it all back but I was not in the mood. I didn't think I could control my temper. When I attempt to do a survey, the only survey they have is for their digital experience. Not a food survey but a digital experience. I am sorry but I don't give a shot about their digital experience!!! This Wendy's is in Bentonville Arkansas on s walnut st. And this is not my first issue with them. I was hoping they might have changed...nope I was wrong!!!
  • MH
    Maggie Howe
    Oct 24, 2025
    1.0
    Won't be coming back anytime soon. This was my Grandmother's favorite restaurant, I remember growing up, THIS IS THE RESTAURANT she sent me gift cards too, and I used to love going to Wendy's, but here recently, it's been crap every time especially this location. Long wait times, luke warm food, ,old stale fries (why are the fries cold when there's at least 4-5 cars in your drive thru) orders not made correctly (ex. You dont put salad lettuce on a burger or a spicy chicken sandwhich) and crappy service (your drive thru person needs hospitality leasons) are the main reasons why I won't be coming back. I'll gladly spend my money at Whataburger, or 5Guys. And from the looks of other reviews the management and owner don't give a crap about how poorly run this place is. The person (Keyshawn) taking my order was extremely rude and had an attitude problem as well as staring problem AND being on his phone instead of WORKING!
  • SS
    Sidney Shaw
    Oct 9, 2025
    1.0
    Won't be coming back anytime soon. I used to love going to Wendy's, but here recently, it's been crap every time especially this location. Long wait times, luke warm food, ,old stale fries (why are the fries cold when there's at least 4-5 cars in your drive thru) orders not made correctly (ex. You dont put salad lettuce on a burger or a spicy chicken sandwhich) and crappy service (your drive thru person needs hospitality leasons) are the main reasons why I won't be coming back. I'll gladly spend my money at Whataburger, or 5Guys. And from the looks of other reviews the management and owner don't give a crap about how poorly run this place is.

Frequently Asked Questions About Wendy's

Is Bentonville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.