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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bentonville, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2502 S.e. 14th Street for the ultimate SONIC experience!
Numerous customers reported problems with order accuracy, long wait times, and rude staff interactions.
Food Quality
Several reviews highlighted issues with food freshness, temperature, and incorrect orders, leading to dissatisfaction.
Positive Experiences
Despite the negatives, some customers praised the fast service and friendly staff, noting enjoyable food items.
Cleanliness Concerns
There were mentions of unsanitary conditions, particularly in restrooms, affecting overall customer experience.
HL
Hannah Lusk
Feb 8, 2026
3.0
Love the ice cream at sonic just today 2/08/26 got a Reese’s Blast and I took a couple bites found a small hair didn’t pay no attention to it but got closer to the bottom and found two more hairs. Come on sonic do better!
TB
Tiffany Baker
Jan 7, 2026
5.0
My food was perfect, I got it super fast and the girl who brought it to me was so nice.
JL
James L
Dec 17, 2025
1.0
Yo, listen close, 'cause this Sonic fell off
Used to be the king, now the service got soft.
Messed up two orders, got the ticket all wrong,
But the real big problem is comin' up strong.
Bit the Double Cheese, nearly lost a tooth
Plastic in the patty, I'm speakin' the truth.
Hidden in the meat, man, that isn't safe,
Total disaster at this drive-in place.
Used to be decent, now it’s a decline
One star rating, this is the end of the line.
JG
Josue Guardado
Nov 26, 2025
1.0
Este día decidimos probar por primera ves Sonic pero al parecer habia alguien que no entendía nuestra orden y de repente alguien mas tomó la orden pero empezó a gritar al momento de querer confirmar la orden. Creo que no es necesario este tipo de comportamiento hacia los clientes, si no eres capaz de entrenar y desarrollar tu trabajo es mejor que busques una forma de lograrlo. PESIMA EXPERIENCIA
JK
Juliann Kellar
Nov 13, 2025
2.0
The person that took my order was really sweet the food got to me fast but the carhop had a attitude I guess cause I didn't tip her cash but I tipped 20 percent