Sonic Drive-In

3.9
1377 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bentonville, AR. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2502 S.e. 14th Street for the ultimate SONIC experience!

Location

Sonic Drive-In
2502 S.e. 14th Street, Bentonville, AR
72712, United States

Hours

Reviews

3.9
1,377 reviews
5 stars
620
4 stars
340
3 stars
217
2 stars
85
1 star
115

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned cold or stale food, with some customers experiencing food poisoning.

Positive Experiences

Despite the issues, some customers praised the fast service and friendly staff, highlighting good food and drinks.

Order Accuracy

A significant number of reviews noted problems with order accuracy, including wrong items and missing drinks.
  • TB
    Tiffany Baker
    5 days ago
    5.0
    My food was perfect, I got it super fast and the girl who brought it to me was so nice.
  • JL
    James L
    Dec 17, 2025
    1.0
    ​Yo, listen close, 'cause this Sonic fell off Used to be the king, now the service got soft. Messed up two orders, got the ticket all wrong, But the real big problem is comin' up strong. ​Bit the Double Cheese, nearly lost a tooth Plastic in the patty, I'm speakin' the truth. Hidden in the meat, man, that isn't safe, Total disaster at this drive-in place. ​Used to be decent, now it’s a decline One star rating, this is the end of the line.
  • JG
    Josue Guardado
    Nov 26, 2025
    1.0
    Este día decidimos probar por primera ves Sonic pero al parecer habia alguien que no entendía nuestra orden y de repente alguien mas tomó la orden pero empezó a gritar al momento de querer confirmar la orden. Creo que no es necesario este tipo de comportamiento hacia los clientes, si no eres capaz de entrenar y desarrollar tu trabajo es mejor que busques una forma de lograrlo. PESIMA EXPERIENCIA
  • JK
    Juliann Kellar
    Nov 13, 2025
    2.0
    The person that took my order was really sweet the food got to me fast but the carhop had a attitude I guess cause I didn't tip her cash but I tipped 20 percent
  • AM
    Andi McGowen
    Oct 17, 2025
    2.0
    We placed a mobile order and pulled into a stall to pick it up. When our order was brought to us, neither of the drinks were marked. We asked the carhop if she knew which was which, and she said “uhm, are the bubbles popped?” we said no and she said “oh, well then i don’t know” and walked away. It may seem like a small thing, but that’s poor customer service to not even apologize for the inconvenience. Having to taste the drinks to determine what’s what is not something we should have to do.