CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bentonville is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service experiences.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, portion sizes, and incorrect orders.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including unclean bathrooms and floors.
Value for Price
Many customers felt that the prices were too high for the quality and portion sizes of the food offered.
Order Accuracy
A significant number of customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
SM
Sebastian Malmquist
Nov 9, 2025
1.0
I’ve always loved Panera, but this was just horrible. The place was absolutely disgusting, trash was everywhere, food was on the walls, and tables were all dirty to the point I didn’t sit down. My lettuce was also brown and the cookie was so dry I hit it on the table and it didn’t break.
The service was horrible. That man walked up to the counter without saying a word. I said I need a second and he didn’t even respond. I took about 20 seconds and he asked if I was ready in a rude and half asleep voice.
I would not recommend this place at all. I feel bad for the owner.
JJ
Jr
Nov 3, 2025
3.0
Who’s the genius putting the core hard bit of the lettuce in the salads?
I’ve been eating here for lunch for almost a year and it never fails, are yall using it to make it look more full or do you genuinely think people eat this part?
CB
Crafton Blankenship
Oct 28, 2025
1.0
Older gentleman took my order. Super rude, asked if chips were ok and I asked if I could do a soup instead (didn’t mind paying extra) and he just said no. Just go to schlotskis better food, better service, better portions. Never returning.
EF
Esmeralda Felix
Oct 25, 2025
1.0
I usually never leave a bad review, but the customer service at this store was horrible. I went through drivethu and the lady taking my order was so rude to my son. Once we paid for our order we left and started looking in the bags and our order was not right and an item was missing. We drove back to fix our order and inside the store the lady that helped us was very rude and unpleasant. Waste of time , never going back.
AA
Aarya Athawale
Oct 18, 2025
1.0
I rarely leave reviews, but my experience at this Panera Bread was very disappointing. I placed an order through the Panera app at 7:30 PM and waited over an hour with no delivery update. When I called the store, the employee I spoke with was rude and unhelpful. She blamed DoorDash for the delay, even though the app never mentioned that DoorDash would be fulfilling the order, and she couldn’t even confirm whether my food was ready.
A few minutes later, I received another call from Panera informing me that they were out of Broccoli Cheddar Soup—over an hour after I had placed my order. The lack of communication and professionalism was extremely frustrating.
Does Panera Bread Bentonville accept reservations?
No, Panera Bread Bentonville does not accept reservations.
What are the opening hours for delivery at Panera Bread Bentonville?
Delivery is available Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Can I order online or use a mobile app for Panera Bread Bentonville?
Yes, you can order online or use the Panera Bread app available on iOS and Apple App Store to place your order.
Does Panera Bread Bentonville offer drive-thru and takeout services?
Yes, Panera Bread Bentonville offers both drive-thru and takeout services for customer convenience.
What payment methods are accepted at Panera Bread Bentonville?
Panera Bread Bentonville accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
What types of meals are served at Panera Bread Bentonville?
They serve breakfast, lunch, brunch, and dinner.
What are some nearby places of interest around Panera Bread Bentonville?
Nearby places include Spherion Northwest Arkansas/Fort Smith (employment agency), Flowerama (flowers and gifts shop), and The Pilates Room (pilates studio and gym).
How can nearby places help me plan my visit to Panera Bread Bentonville?
You can visit Flowerama for gifts before or after your meal, or check out The Pilates Room for a workout. Also, employment agencies like Spherion Northwest Arkansas/Fort Smith are in the area if you have business nearby.
Is Panera Bread Bentonville suitable for casual dining?
Yes, Panera Bread Bentonville has a casual attire environment and offers a warm and welcoming atmosphere.
Does Panera Bread Bentonville offer complimentary amenities?
Yes, the location provides complimentary Wi-Fi for customers dining in or enjoying coffee.