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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.5
(1032 reviews)

Business Details

1320 SE Walton Blvd, Bentonville, AR
72712, United States
(479) 271-8009

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Bentonville is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1320 SE Walton Blvd, Bentonville, AR
72712, United States

Hours

Reviews

3.5
1,032 reviews
5 stars
396
4 stars
231
3 stars
113
2 stars
84
1 star
208

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food freshness, including spoiled ingredients and poorly prepared dishes.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor service and lack of accountability.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including unclean bathrooms and trash on the floors.

Value for Price

Customers frequently commented on high prices relative to portion sizes and food quality, feeling that the value has declined.
  • TC
    Trish Cole
    2 days ago
    4.0
    I did not expect the Fuji apple salad to have dried apples instead of fresh, especially since I got a fresh apple as my side. Fresh is so much healthier.
  • MW
    Marsha Ward
    Feb 19, 2026
    2.0
    Food was fair. Bagels not wrapped, toasted, just dumped in bag together. Service was miserable. Young lady ran around like she had fifty people to serve and we were standing for 15 mins on 2 bagels thrown in a bag.
  • SL
    Samantha Lopez
    Feb 8, 2026
    1.0
    We went through the drive thru. Not the usual person that works drive. The girl was friendly but when my husband realized his bagel was not toasted or sliced he asked the girl about it. She told us we didn't ask for that at the menu/speaker. She was quick to point a finger. Why didn't she ask us if we wanted it sliced or toasted? Isn't it her job to get the order correct? He asked if she could fix it. She said that since we already have the food. that there's nothing she can do. How about give us a new bagel that's sliced and toasted? We don't need the original one. I get that it's important to not have product waste but what about happy customers. I think that's important too, have happy, returning customers. There's several options for bagels in NWA. We can go somewhere else.
  • JA
    Joanna Alexis
    Feb 1, 2026
    1.0
    I ordered the Goddess Salad, which I’ve had before and loved, but this time the avocado was clearly overripe and starting to spoil (dark, mushy, brown). When I politely asked for a replacement, I was told all the avocados were like that. If an ingredient isn’t fresh, it shouldn’t be served, especially when it’s a key part of the dish and customers are paying full price. The salad also didn’t taste the same as before. Very disappointing experience, though the cashier was kind.
  • AA
    Ashley
    Jan 3, 2026
    1.0
    “So They can’t warm My bread a girl just wants hot bread they said no and if you look on the poster, it says most of all food should taste great and be made the way you like it, but they didn’t make my bread hot so definitely not the way I like it. I’m pretty mad that ruined my day.” -reviewed by an 11 year old

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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