Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service times, with some customers waiting excessively for their orders.
Staff Attitude
Feedback indicated a mix of friendly and rude interactions, with some customers experiencing poor customer service from staff and management.
Food Quality
Several reviews mentioned inconsistent food quality, including cold or stale items, and incorrect preparation.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to the dining area.
DR
David Rowland
Nov 15, 2025
1.0
Edit: Filled out the form the business linked. Spoke with a person in customer service. They said it was company policy, but “they were sorry I didn’t have a good experience.” So if you visit this location be sure to thoroughly inspect your food before taking a bite. I’ll just be skipping this one, though.
It’s McDonalds. My only expectation is that they get order right, or fix incorrect order. They failed to meet this low bar.
I ordered 2 Sausage egg McMuffins and 3 hashbrowns. Got two hash browns and 2 ham egg McMuffins. Bit into one of said McMuffins before I realized. Took food back with receipt for replacement. Lisa, the manager, would only replace 1 McMuffin because I “ate” the other one. As said I took a bite out of it and that’s when I realized it was wrong. Would not give the hashbrown. I guess because no “evidence” I didn’t eat it? Anyway, Lisa is NOT a good manager. Had to pay twice for one McMuffin and one hashbrown.
Further evidence Lisa is not a good manager - after I explained the situation to her a second time, she acted like she was going to make it right. Then had the nice teenager at the window charge me while she hid behind the friers.
SR
Sergio Reyes
Nov 9, 2025
2.0
Charged me on my mobile app while saying they didn’t lady on the headset was rude and useless wanting me to re order something I got charged for November 9th 10:23 AM. Had to get out of my car and go inside to reclaim what was mine. Instead of it being a mobile order. I had to waste my time and go inside. Only useful one was the lady who helped me when did I go inside. Trying to charge me double for your mistakes.thanks!
JG
Josh G
Nov 1, 2025
1.0
Manager is really a terrible person. Claims to have handed food to a delivery driver that doesn't exist and then refused to remake when actual delivery driver arrived. Ultimately manager cost delivery lady tip and time when they could have just remade.
NL
Nicole Lilly
Oct 29, 2025
3.0
This place is usually great for me and I get fresh food but this morning was awful 😖. Asked for a #2, which is a sausage, egg, and cheese mcmuffin, which I wanted it toasted lightly. Got the meal and the muffin was very hard and the sausage was old and dry. I tried eating it but it just was not that great unfortunately.
BM
Big Momma
Oct 26, 2025
1.0
35 minutes for a large fry and medium frozen coke. Had to go to the counter 2x to check on the food. 2nd time was because the food was put on a tray and left while the employee started bagging drive thru orders. Listed to one employee yell at another because a customer in the drive thru was upset they got the wrong food. Food, service, atmosphere was all trash.
What are the regular operating hours of McDonald's in Bentonville, AR?
McDonald's in Bentonville is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until 1:00 AM.
When is McDonald's drive-thru available at this location?
The drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:45 PM, extending to 11:45 PM on Fridays and Saturdays. Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online or via mobile apps?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's mobile app available on iOS and Android devices.
What payment options does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location offers a drive-thru service with convenient extended hours.
What is the address and contact number for this McDonald's?
The McDonald's is located at 805 SW Regional Airport Blvd, Bentonville, AR 72712. The main phone number is +1 479-273-1400.
Which nearby gas stations can I visit when I come to McDonald's Bentonville?
Nearby gas stations include Shell, Phillips 66, and Whiteoak Station, which can be convenient stops before or after your visit to McDonald's.
Are there nearby dining options or eateries close to this McDonald's?
Yes, nearby dining options include Angus Jack burger restaurant, Hawaiian Bros Island Grill, Pizza Hut, Reggie's New York Pizzeria, Jersey Mike's Subs, Slim Chickens, and The Buttered Biscuit at I Street.
What nearby services are available if I need automotive assistance or children care near McDonald's?
Nearby automotive services include Plaza Tire Service and Take 5 Oil Change. For children care, The Goddard School and The ARK Academy provide day care and preschool services.