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McDonald's

3.5
(1491 reviews)

Business Details

(479) 273-1400
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
805 SW Regional Airport Blvd, Bentonville, AR
72712, United States

Hours

Reviews

3.5
1,491 reviews
5 stars
530
4 stars
314
3 stars
256
2 stars
117
1 star
274

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Speed

Numerous reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively for their orders.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unresponsive.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold or stale items and incorrect preparation.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • LJ
    Lorrie D Johnson
    Feb 14, 2026
    1.0
    Asked for hot fries, got warmish fries, mcnuggets were very fresh.
  • LV
    LaNette Vassar
    Feb 9, 2026
    5.0
    Drive thru. It's McDonald's 😁
  • BR
    Bralie Rust
    Feb 4, 2026
    1.0
    Please don’t go here if you want a sweet tea. Every single time I’ve been ends in disappointment, I’m not sure why I keep going back. The tea is practically unsweet without fail.
  • NM
    Nick Miller
    Jan 23, 2026
    1.0
    I can’t even leave another review because I’ve already put one up on my other Google account but here’s the lovely fries we got in our $6 happy meal today! Soulless big box chain….and they have the most robotic response “click the link to give us feedback” can’t wait til my kids stop crying for happy meals, I’ll never give McD another cent
  • BG
    Brandy Garcia
    Jan 17, 2026
    1.0
    I gave my code at the speaker and got to the window and the special that I had gave the code for wasn't accepted eventhough on the app it said it was accepted so I got to the window and the guy at window said the code was invalid and proceeded to look at my phone inside my car and took a different code off. My phone and I explained to him that he had already taken one code, and I should be getting the special and so then he calls over a shift lead, and she was about no help either. So I'm just wondering, do these people not know what the app is or how to work the app to answer questions about the app. I mean, you do work for the company that there's an app for you should be able to steer customers in the right way when it comes to operating the app within store purchases. I left because it just wasnt worth it to stay after the encounter. Do better people.

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Certified March 01, 2026Yext Knowledge Graph
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